On the referendum #23, a year after victory: ‘a change of perspective is worth 80 IQ points’ & ‘how to capture the heavens’

‘Just like all British governments, they will act more or less in a hand to mouth way on the spur of the moment, but they will not think out and adopt a steady policy.’ Earl Cromer, 1896.

Fascinating that the same problems recur time after time, in almost every program, and that the management of the program, whether it happened to be government or industry, continues to avoid reality.’ George Mueller, pioneer of systems management and head of the Apollo programme to put man on the moon.

Traditional cultures, those that all humans lived in until quite recently and which still survive in pockets, don’t realise that they are living inside a particular perspective. They think that what they see is ‘reality’. It is, obviously, not their fault. It is not because they are stupid. It is a historical accident that they did/do not have access to mental models that help more accurate thinking about reality.

Westminster and the other political cultures dotted around the world are similar to these traditional cultures. They think they they are living in ‘reality’. The MPs and pundits get up, read each other, tweet at each other, give speeches, send press releases, have dinner, attack, fuck or fight each other, do the same tomorrow and think ‘this is reality’. Like traditional cultures they are wrong. They are living inside a particular perspective that enormously distorts reality. 

They are trapped in thinking about today and their careers. They are trapped in thinking about incremental improvements. Almost nobody has ever been part of a high performance team responsible for a complex project. The speciality is a hot take to explain post facto what one cannot predict. They mostly don’t know what they don’t know. They don’t understand the decentralised information processing that allows markets to enable complex coordination. They don’t understand how scientific research works and they don’t value it. Their daily activity is massively constrained by the party and state bureaucracies that incentivise behaviour very different to what humanity needs to create long-term value. As Michael Nielsen (author of Reinventing Science) writes:

‘[M]uch of our intellectual elite who think they have “the solutions” have actually cut themselves off from understanding the basis for much of the most important human progress.’

Unlike traditional cultures, our modern political cultures don’t have the excuse of our hunter-gatherer ancestors. We could do better. But it is very very hard to escape the core imperatives that make big bureaucracies — public companies as well as state bureaucracies — so bad at learning. Warren Buffet explained decades ago how institutions actively fight against learning and fight to stay in a closed and vicious feedback loop:

‘My most surprising discovery: the overwhelming importance in business of an unseen force that we might call “the institutional imperative”. In business school, I was given no hint of the imperative’s existence and I did not intuitively understand it when I entered the business world. I thought then that decent, intelligence, and experienced managers would automatically make rational business decisions. But I learned the hard way that isn’t so. Instead rationality frequently wilts when the institutional imperative comes into play.

‘For example, 1) As if governed by Newton’s First Law, any institution will resist any change in its current direction. 2) … Corporate projects will materialise to soak up available funds. 3) Any business craving of the leader, however foolish, will quickly be supported by … his troops. 4) The behaviour of peer companies … will be mindlessly imitated.’

Almost nobody really learns from the world’s most successful investor about investing and how to run a successful business with good corporate governance. (People read what he writes but almost no investors choose to operate long-term like him, I think it is still true that not a single public company has copied his innovations with corporate governance like ‘no pay for company directors’, and governments have consistently rejected his and Munger’s advice about controlling the looting of public companies by management.) Almost nobody really learns how to do things better from the experience of dealing with this ‘institutional imperative’. We fail over and over again in the same way, trusting in institutions that are programmed to fail.

It is very very hard for humans to lift our eyes from today and to go out into the future and think about what could be done to bring the future back to the present. Like ants crawling around on the leaf, we political people only know our leaf.

Science has shown us a different way. Newton looked up from his leaf, looked far away from today, and created a new perspective — a new model of reality. It took an extreme genius to discover something like calculus but once discovered billions of people who are far from being geniuses can use this new perspective. Science advances by turning new ideas into standard ideas so each generation builds on the last.

Politics does the equivalent of constantly trying to reinvent children’s arithmetic and botching it. It does not build reliable foundations of knowledge. Archimedes is no longer cutting edge. Thucydides and Sun Tzu are still cutting edge. Even though Tetlock and others have shown how to start making similar progress with politics, our political cultures fiercely resist learning and fight ferociously to stay in closed and failing feedback loops.

In many ways our political culture has regressed as it has become more and more audio-visual and less and less literate. (Only 31% of US college graduates can read at a basic level. I’d guess it’s similar here. See end.) I’ve experimented with the way Jeff Bezos runs meetings at Amazon: i.e start the meeting with giving people a 5-10 page memo to read. Impossible in Westminster, nobody will sit and read like that! Officials have tried and failed for a year to get senior ministers to engage with complex written material about the EU negotiations. TV news dominates politics and is extremely low-bandwidth: it contains a few hundred words and rarely uses graphics properly. Evan Davis illustrates a comment about ‘going down the plughole’ with a picture of water down a plughole and Nick Robinson illustrates a comment about ‘the economy taking off’ with a picture of a plane taking off. The constant flow of bullshit from the likes of Robert Peston and Jon Snow dominates the medium because competition has been impossible until recently. BUT, although technology is making these charlatans less relevant (good) it also creates new problems and will not necessarily improve the culture.

Watching political news makes you dumber — switch it off and read books! If you work in it, either QUIT or go on holiday and come back determined to subvert it. How? Start with a previous blog which has some ideas, like tracking properly which people have a record of getting things right and wrong. Every editor I’ve suggested this to winces and says ‘impossible’. Insiders fear accountability and competition.

Today, the anniversary of the referendum, is a good day to forget the babble in the bubble and think about lessons from another project that changed the world, the famous ARPA/PARC team of the 1960s and 1970s.

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ARPA/PARC and ‘capturing the heavens’: The best way to predict the future is to invent it

The panic over Sputnik brought many good things such as a huge increase in science funding. America also created the Advanced Research Projects Agency (ARPA, which later added ‘Defense’ and became DARPA). Its job was to fund high risk / high payoff technology development. In the 1960s and 1970s, a combination of unusual people and unusually wise funding from ARPA created a community that in turn invented the internet, or ‘the intergalactic network’ as Licklider originally called it, and the personal computer. One of the elements of this community was PARC, a research centre working for Xerox. As Bill Gates said, he and Steve Jobs essentially broke into PARC, stole their ideas, and created Microsoft and Apple.

The ARPA/PARC project has created over 35 TRILLION DOLLARS of value for society and counting.

The whole story is fascinating in many ways. I won’t go into the technological aspects. I just want to say something about the process.

What does a process that produces ideas that change the world look like?

One of the central figures was Alan Kay. One of the most interesting things about the project is that not only has almost nobody tried to repeat this sort of research but the business world has even gone out of its way to spread mis-information about it because it was seen as so threatening to business-as-usual.

I will sketch a few lessons from one of Kay’s pieces but I urge you to read the whole thing.

‘This is what I call “The power of the context” or “Point of view is worth 80 IQ points”. Science and engineering themselves are famous examples, but there are even more striking processes within these large disciplines. One of the greatest works of art from that fruitful period of ARPA/PARC research in the 60s and 70s was the almost invisible context and community that catalysed so many researchers to be incredibly better dreamers and thinkers. That it was a great work of art is confirmed by the world-changing results that appeared so swiftly, and almost easily. That it was almost invisible, in spite of its tremendous success, is revealed by the disheartening fact today that, as far as I’m aware, no governments and no companies do edge-of-the-art research using these principles.’

‘[W]hen I think of ARPA/PARC, I think first of good will, even before brilliant people… Good will and great interest in graduate students as “world-class researchers who didn’t have PhDs yet” was the general rule across the ARPA community.

‘[I]t is no exaggeration to say that ARPA/PARC had “visions rather than goals” and “funded people, not projects”. The vision was “interactive computing as a complementary intellectual partner for people pervasively networked world-wide”. By not trying to derive specific goals from this at the funding side, ARPA/PARC was able to fund rather different and sometimes opposing points of view.

‘The pursuit of Art always sets off plans and goals, but plans and goals don’t always give rise to Art. If “visions not goals” opens the heavens, it is important to find artistic people to conceive the projects.

‘Thus the “people not projects” principle was the other cornerstone of ARPA/PARC’s success. Because of the normal distribution of talents and drive in the world, a depressingly large percentage of organizational processes have been designed to deal with people of moderate ability, motivation, and trust. We can easily see this in most walks of life today, but also astoundingly in corporate, university, and government research. ARPA/PARC had two main thresholds: self-motivation and ability. They cultivated people who “had to do, paid or not” and “whose doings were likely to be highly interesting and important”. Thus conventional oversight was not only not needed, but was not really possible. “Peer review” wasn’t easily done even with actual peers. The situation was “out of control”, yet extremely productive and not at all anarchic.

‘”Out of control” because artists have to do what they have to do. “Extremely productive” because a great vision acts like a magnetic field from the future that aligns all the little iron particle artists to point to “North” without having to see it. They then make their own paths to the future. Xerox often was shocked at the PARC process and declared it out of control, but they didn’t understand that the context was so powerful and compelling and the good will so abundant, that the artists worked happily at their version of the vision. The results were an enormous collection of breakthroughs.

‘Our game is more like art and sports than accounting, in that high percentages of failure are quite OK as long as enough larger processes succeed… [I]n most processes today — and sadly in most important areas of technology research — the administrators seem to prefer to be completely in control of mediocre processes to being “out of control” with superproductive processes. They are trying to “avoid failure” rather than trying to “capture the heavens”.

‘All of these principles came together a little over 30 years ago to eventually give rise to 1500 Altos, Ethernetworked to: each other, Laserprinters, file servers and the ARPAnet, distributed to many kinds of end-users to be heavily used in real situations. This anticipated the commercial availability of this genre by 10-15 years. The best way to predict the future is to invent it.

‘[W]e should realize that many of the most important ARPA/PARC ideas haven’t yet been adopted by the mainstream. For example, it is amazing to me that most of Doug Engelbart’s big ideas about “augmenting the collective intelligence of groups working together” have still not taken hold in commercial systems. What looked like a real revolution twice for end-users, first with spreadsheets and then with Hypercard, didn’t evolve into what will be commonplace 25 years from now, even though it could have. Most things done by most people today are still “automating paper, records and film” rather than “simulating the future”. More discouraging is that most computing is still aimed at adults in business, and that aimed at nonbusiness and children is mainly for entertainment and apes the worst of television. We see almost no use in education of what is great and unique about computer modeling and computer thinking. These are not technological problems but a lack of perspective. Must we hope that the open-source software movements will put things right?

‘The ARPA/PARC history shows that a combination of vision, a modest amount of funding, with a felicitous context and process can almost magically give rise to new technologies that not only amplify civilization, but also produce tremendous wealth for the society. Isn’t it time to do this again by Reason, even with no Cold War to use as an excuse? How about helping children of the world grow up to think much better than most adults do today? This would truly create “The Power of the Context”.’

Note how this story runs contrary to how free market think tanks and pundits describe technological development. The impetus for most of this development came from government funding, not markets.

Also note that every attempt since the 1950s to copy ARPA and JASON (the semi-classified group that partly gave ARPA its direction) in the UK has been blocked by Whitehall. The latest attempt was in 2014 when the Cabinet Office swatted aside the idea. Hilariously its argument was ‘DARPA has had a lot of failures’ thus demonstrating extreme ignorance about the basic idea — the whole point is you must have failures and if you don’t have lots of failures then you are failing!

People later claimed that while PARC may have changed the world it never made any money for XEROX. This is ‘absolute bullshit’ (Kay). It made billions from the laser printer alone and overall Xerox made 250 times what they invested in PARC before they went bust. In 1983 they fired Bob Taylor, the manager of PARC and the guy who made it all happen.

‘They hated [Taylor] for the very reason that most companies hate people who are doing something different, because it makes middle and upper management extremely uncomfortable. The last thing they want to do is make trillions, they want to make a few millions in a comfortable way’ (Kay).

Someone finally listened to Kay recently. ‘YC Research’, the research arm of the world’s most successful (by far) technology incubator, is starting to fund people in this way. I am not aware of any similar UK projects though I know that a small network of people are thinking again about how something like this could be done here. If you can help them, take a risk and help them! Someone talk to science minister Jo Johnson but be prepared for the Treasury’s usual ignorant bullshit — ‘what are we buying for our money, and how can we put in place appropriate oversight and compliance?’ they will say!

Why is this relevant to the referendum?

As we ponder the future of the UK-EU relationship shaped amid the farce of modern Whitehall, we should think hard about the ARPA/PARC example: how a small group of people can make a huge breakthrough with little money but the right structure, the right ways of thinking, and the right motives.

Those of us outside the political system thinking ‘we know we can do so much better than this but HOW can we break through the bullshit?’ need to change our perspective and gain 80 IQ points.

This real picture is a metaphor for the political culture: ad hoc solutions that are either bad or don’t scale.

Screenshot 2017-06-14 16.58.14.png

ARPA said ‘Let’s get rid of all the wires’. How do we ‘get rid of all the wires’ and build something different that breaks open the closed and failing political cultures? Winning the referendum was just one step that helps clear away dead wood but we now need to build new things.

The ARPA vision that aligned the artists ‘like little iron filings’ was:

‘Computers are destined to become interactive intellectual amplifiers for everyone in the world universally networked worldwide’ (Licklider).

We need a motivating vision aimed not at tomorrow but at changing the basic wiring of  the whole system, a vision that can align ‘the little iron filings’, and then start building for the long-term.

I will go into what I think this vision could be and how to do it another day. I think it is possible to create something new that could scale very fast and enable us to do politics and government extremely differently, as different to today as the internet and PC were to the post-war mainframes. This would enable us to build huge long-term value for humanity in a relatively short time (less than 20 years). To create it we need a process as well suited to the goal as the ARPA/PARC project was and incorporating many of its principles.

We must try to escape the current system with its periodic meltdowns and international crises. These crises move 500-1,000 times faster than that of summer 1914. Our destructive potential is at least a million-fold greater than it was in 1914. Yet we have essentially the same hierarchical command-and-control decision-making systems in place now that could not even cope with 1914 technology and pace. We have dodged nuclear wars by fluke because individuals made snap judgements in minutes. Nobody who reads the history of these episodes can think that this is viable long-term, and we will soon have another wave of innovation to worry about with autonomous robots and genetic engineering. Technology gives us no option but to try to overcome evolved instincts like destroying out-group competitors.

In a previous blog I outlined how the ‘systems management’ approach used to put man on the moon provides principles for a new approach.

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Ironically, one of the very few people in politics who understood the sort of thinking needed was … Jean Monnet, the architect of the EEC/EU! Monnet understood how to step back from today and build institutions. He worked operationally to prepare the future:

‘If there was stiff competition round the centres of power, there was practically none in the area where I wanted to work – preparing the future.’

Monnet was one of the few people in modern politics who really deserve the label ‘genius’. The story of how he wangled the creation of his institutions through the daily chaos of post-war politics is a lesson to anybody who wants to get things done.

But the institutions he created are in many ways the opposite of what the world needs. Their core operating principle is perpetual centralisation of power in the hands of an all powerful bureaucracy (Commission) and Court (ECJ). Nothing that works well in the world works like this!

Thanks to the prominence of Farage the dominant story among educated people is that those who got us out of the EU want to take us back to the pre-1914 era of hostile competing nation states. Nothing could be further from the truth. The key people in Vote Leave wanted and want not just what is best for Britain but what is best for all humanity. We want more international cooperation, not less. The problem with the EU is not that it is about international cooperation but that it is so bad at it and actually undermines it.

Britain leaving forces those with power to ask: how can all European countries trade freely and cooperate without subscribing to Monnet’s bureaucratic centralism? This will help Europe in the long-term. To those who favour this bureaucratic centralism and uniformity, reflect on the different trajectories of Europe and China post-Renaissance. In Europe, regulatory competition (so Columbus could chase funding in Spain after rejection in Portugal) brought immense gains. In China, centrally directed uniformity led to centuries of stagnation. America’s model of competitive federalism created by the founding fathers has been a far more effective engine of civilisation, growth, and new knowledge than the Monnet-Delors Single Market model.

If Britain were to focus on science and education with huge resources and a new-found seriousness, then this regulatory diversity would help not just Britain but all Europe and the global science community. We could make Britain the best place in the world to be for those who can invent the future. Like Alan Kay and his colleagues, we could create whole new industries. We could call Jeff Bezos and say, ‘Ok Jeff, you want a permanent international manned moon base, let’s talk about who does what, but not with that old rocket technology.’ No country on earth funds science as well as we already know how it could be done — that is something for Britain to do that would create real long-term value for humanity, instead of the ‘punching above our weight’ and ‘special relationship’ bullshit that passes for strategy in London. How we change our domestic institutions is within our power and will have much much greater influence on our long-term future than whatever deal is botched together with Brussels. We have the resources. But can we break the system open? If we don’t then we’re likely to go down the path we were already going down inside the EU, like the deluded Norma Desmond in Sunset Boulevard claiming ‘I am big, it’s the pictures that got small.’

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Vote Leave and ‘good will’

Although Vote Leave was enmeshed in a sort of collective lunacy we managed, barely, to fend it off from the inner working of the campaign. Much of my job (sadly) was just trying to maintain a cordon around the core team so they could deliver the campaign with as little disruption as possible. We managed this because among the core people we had great good will. The stories of the campaign focus on the lunacy, but the people who really made it work remember the goodwill.

A year ago tonight I was sitting alone in a room thinking ‘we’ve won, now…’ when the walls started rumbling. At first I couldn’t make it out then, as Tim Shipman tells the story in his definitive book on the campaign, I heard ‘Dom, Dom, DOM’ — the team had declared victory. I went next door…

Thanks to everybody who sacrificed something. As I said that night and as I said in my long blog on the campaign, I’ve been given credit I don’t deserve and which rightly belongs to others — Cleo Watson, Richard ‘Ricardo’ Howell, Brother Starkie, Oliver Lewis, Lord Suart et al. Now, let’s think about what should come next…

 

Watch Alan Kay explain how to invent the future HERE and HERE.


Ps. Kay also points out that the real computer revolution won’t happen until people fulfil the original vision of enabling children to use this powerful way of thinking:

‘The real printing revolution was a qualitative change in thought and argument that lagged the hardware inventions by almost two centuries. The special quality of computers is their ability to rapidly simulate arbitrary descriptions, and the real computer revolution won’t happen until children can learn to read, write, argue and think in this powerful new way. We should all try to make this happen much sooner than 200 or even 20 more years!’

Almost nobody in education policy is aware of the educational context for the ARPA/PARC project which also speaks volumes about the abysmal field of ‘education research/policy’.

* Re the US literacy statistic, cf. A First Look at the Literacy of America’s Adults in the 21st Century, National Assessment of Adult Literacy, U.S. Dept of Education, NCES 2006.

 

 

 

Unrecognised simplicities of effective action #1: expertise and a quadrillion dollar business

‘The combination of physics and politics could render the surface of the earth uninhabitable.’ John von Neumann.

Introduction

This series of blogs considers:

  • the difference between fields with genuine expertise, such as fighting and physics, and fields dominated by bogus expertise, such as politics and economic forecasting;
  • the big big problem we face – the world is ‘undersized and underorganised’ because of a collision between four forces: 1) our technological civilisation is inherently fragile and vulnerable to shocks, 2) the knowledge it generates is inherently dangerous, 3) our evolved instincts predispose us to aggression and misunderstanding, and 4) there is a profound mismatch between the scale and speed of destruction our knowledge can cause and the quality of individual and institutional decision-making in ‘mission critical’ institutions – our institutions are similar to those that failed so spectacularly in summer 1914 yet they face crises moving at least ~103 times faster and involving ~106 times more destructive power able to kill ~1010 people;
  • what classic texts and case studies suggest about the unrecognised simplicities of effective action to improve the selection, education, training, and management of vital decision-makers to improve dramatically, reliably, and quantifiably the quality of individual and institutional decisions (particularly 1) the ability to make accurate predictions and b) the quality of feedback);
  • how we can change incentives to aim a much bigger fraction of the most able people at the most important problems;
  • what tools and technologies can help decision-makers cope with complexity.

[I’ve tweaked a couple of things in response to this blog by physicist Steve Hsu.]

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Summary of the big big problem

The investor Peter Thiel (founder of PayPal and Palantir, early investor in Facebook) asks people in job interviews: what billion (109) dollar business is nobody building? The most successful investor in world history, Warren Buffett, illustrated what a quadrillion (1015) dollar business might look like in his 50th anniversary letter to Berkshire Hathaway investors.

‘There is, however, one clear, present and enduring danger to Berkshire against which Charlie and I are powerless. That threat to Berkshire is also the major threat our citizenry faces: a “successful” … cyber, biological, nuclear or chemical attack on the United States… The probability of such mass destruction in any given year is likely very small… Nevertheless, what’s a small probability in a short period approaches certainty in the longer run. (If there is only one chance in thirty of an event occurring in a given year, the likelihood of it occurring at least once in a century is 96.6%.) The added bad news is that there will forever be people and organizations and perhaps even nations that would like to inflict maximum damage on our country. Their means of doing so have increased exponentially during my lifetime. “Innovation” has its dark side.

‘There is no way for American corporations or their investors to shed this risk. If an event occurs in the U.S. that leads to mass devastation, the value of all equity investments will almost certainly be decimated.

‘No one knows what “the day after” will look like. I think, however, that Einstein’s 1949 appraisal remains apt: “I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones.”’

Politics is profoundly nonlinear. (I have written a series of blogs about complexity and prediction HERE which are useful background for those interested.) Changing the course of European history via the referendum only involved about 10 crucial people controlling ~£107  while its effects over ten years could be on the scale of ~108 – 10people and ~£1012: like many episodes in history the resources put into it are extremely nonlinear in relation to the potential branching histories it creates. Errors dealing with Germany in 1914 and 1939 were costly on the scale of ~100,000,000 (108) lives. If we carry on with normal human history – that is, international relations defined as out-groups competing violently – and combine this with modern technology then it is extremely likely that we will have a disaster on the scale of billions (109) or even all humans (~1010). The ultimate disaster would kill about 100 times more people than our failure with Germany. Our destructive power is already much more than 100 times greater than it was then: nuclear weapons increased destructiveness by roughly a factor of a million.

Even if we dodge this particular bullet there are many others lurking. New genetic engineering techniques such as CRISPR allow radical possibilities for re-engineering organisms including humans in ways thought of as science fiction only a decade ago. We will soon be able to remake human nature itself. CRISPR-enabled ‘gene drives’ enable us to make changes to the germ-line of organisms permanent such that changes spread through the entire wild population, including making species extinct on demand. Unlike nuclear weapons such technologies are not complex, expensive, and able to be kept secret for a long time. The world’s leading experts predict that people will be making them cheaply at home soon – perhaps they already are. These developments have been driven by exponential progress much faster than Moore’s Law reducing the cost of DNA sequencing per genome from ~$108 to ~$10in roughly 15 years.

screenshot-2017-01-16-12-24-13

It is already practically possible to deploy a cheap, autonomous, and anonymous drone with facial-recognition software and a one gram shaped-charge to identify a relevant face and blow it up. Military logic is driving autonomy. For example, 1) the explosion in the volume of drone surveillance video (from 71 hours in 2004 to 300,000 hours in 2011 to millions of hours now) requires automated analysis, and 2) jamming and spoofing of drones strongly incentivise a push for autonomy. It is unlikely that promises to ‘keep humans in the loop’ will be kept. It is likely that state and non-state actors will deploy low-cost drone swarms using machine learning to automate the ‘find-fix-finish’ cycle now controlled by humans. (See HERE for a video just released for one such program and imagine the capability when they carry their own communication and logistics network with them.)

In the medium-term, many billions are being spent on finding the secrets of general intelligence. We know this secret is encoded somewhere in the roughly 125 million ‘bits’ of information that is the rough difference between the genome that produces the human brain and the genome that produces the chimp brain. This search space is remarkably small – the equivalent of just 25 million English words or 30 copies of the King James Bible. There is no fundamental barrier to decoding this information and it is possible that the ultimate secret could be described relatively simply (cf. this great essay by physicist Michael Nielsen). One of the world’s leading experts has told me they think a large proportion of this problem could be solved in about a decade with a few tens of billions and something like an Apollo programme level of determination.

Not only is our destructive and disruptive power still getting bigger quickly – it is also getting cheaper and faster every year. The change in speed adds another dimension to the problem. In the period between the Archduke’s murder and the outbreak of World War I a month later it is striking how general failures of individuals and institutions were compounded by the way in which events moved much faster than the ‘mission critical’ institutions could cope with such that soon everyone was behind the pace, telegrams were read in the wrong order and so on. The crisis leading to World War I was about 30 days from the assassination to the start of general war – about 700 hours. The timescale for deciding what to do between receiving a warning of nuclear missile launch and deciding to launch yourself is less than half an hour and the President’s decision time is less than this, maybe just minutes. This is a speedup factor of at least 103.

Economic crises already occur far faster than human brains can cope with. The financial system has made a transition from people shouting at each other to a a system dominated by high frequency ‘algorithmic trading’ (HFT), i.e. machine intelligence applied to robot trading with vast volumes traded on a global spatial scale and a microsecond (10-6) temporal scale far beyond the monitoring, understanding, or control of regulators and politicians. There is even competition for computer trading bases in specific locations based on calculations of Special Relativity as the speed of light becomes a factor in minimising trade delays (cf. Relativistic statistical arbitrage, Wissner-Gross). ‘The Flash Crash’ of 9 May 2010 saw the Dow lose hundreds of points in minutes. Mini ‘flash crashes’ now blow up and die out faster than humans can notice. Given our institutions cannot cope with economic decisions made at ‘human speed’, a fortiori they cannot cope with decisions made at ‘robot speed’. There is scope for worse disasters than 2008 which would further damage the moral credibility of decentralised markets and provide huge chances for extremist political entrepreneurs to exploit. (* See endnote.)

What about the individuals and institutions that are supposed to cope with all this?

Our brains have not evolved much in thousands of years and are subject to all sorts of constraints including evolved heuristics that lead to misunderstanding, delusion, and violence particularly under pressure. There is a terrible mismatch between the sort of people that routinely dominate mission critical political institutions and the sort of people we need: high-ish IQ (we need more people >145 (+3SD) while almost everybody important is between 115-130 (+1 or 2SD)), a robust toolkit for not fooling yourself including quantitative problem-solving (almost totally absent at the apex of relevant institutions), determination, management skills, relevant experience, and ethics. While our ancestor chiefs at least had some intuitive feel for important variables like agriculture and cavalry our contemporary chiefs (and those in the media responsible for scrutiny of decisions) generally do not understand their equivalents, and are often less experienced in managing complex organisations than their predecessors.

The national institutions we have to deal with such crises are pretty similar to those that failed so spectacularly in summer 1914 yet they face crises moving at least ~103 times faster and involving ~106 times more destructive power able to kill ~1010 people. The international institutions developed post-1945 (UN, EU etc) contribute little to solving the biggest problems and in many ways make them worse. These institutions fail constantly and do not  – cannot – learn much.

If we keep having crises like we have experienced over the past century then this combination of problems pushes the probability of catastrophe towards ‘overwhelmingly likely’.

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What Is To be Done? There’s plenty of room at the top

‘In a knowledge-rich world, progress does not lie in the direction of reading information faster, writing it faster, and storing more of it. Progress lies in the direction of extracting and exploiting the patterns of the world… And that progress will depend on … our ability to devise better and more powerful thinking programs for man and machine.’ Herbert Simon, Designing Organizations for an Information-rich World, 1969.

‘Fascinating that the same problems recur time after time, in almost every program, and that the management of the program, whether it happened to be government or industry, continues to avoid reality.’ George Mueller, pioneer of ‘systems engineering’ and ‘systems management’ and the man most responsible for the success of the 1969 moon landing.

Somehow the world has to make a series of extremely traumatic and dangerous transitions over the next 20 years. The main transition needed is:

Embed reliably the unrecognised simplicities of high performance teams (HPTs), including personnel selection and training, in ‘mission critical’ institutions while simultaneously developing a focused project that radically improves the prospects for international cooperation and new forms of political organisation beyond competing nation states.

Big progress on this problem would automatically and for free bring big progress on other big problems. It could improve (even save) billions of lives and save a quadrillion dollars (~$1015). If we avoid disasters then the error-correcting institutions of markets and science will, patchily, spread peace, prosperity, and learning. We will make big improvements with public services and other aspects of ‘normal’ government. We will have a healthier political culture in which representative institutions, markets serving the public (not looters), and international cooperation are stronger.

Can a big jump in performance – ‘better and more powerful thinking programs for man and machine’ – somehow be systematised?

Feynman once gave a talk titled ‘There’s plenty of room at the bottom’ about the huge performance improvements possible if we could learn to do engineering at the atomic scale – what is now called nanotechnology. There is also ‘plenty of room at the top’ of political structures for huge improvements in performance. As I explained recently, the victory of the Leave campaign owed more to the fundamental dysfunction of the British Establishment than it did to any brilliance from Vote Leave. Despite having the support of practically every force with power and money in the world (including the main broadcasters) and controlling the timing and legal regulation of the referendum, they blew it. This was good if you support Leave but just how easily the whole system could be taken down should be frightening for everybody .

Creating high performance teams is obviously hard but in what ways is it really hard? It is not hard in the same sense that some things are hard like discovering profound new mathematical knowledge. HPTs do not require profound new knowledge. We have been able to read the basic lessons in classics for over two thousand years. We can see relevant examples all around us of individuals and teams showing huge gains in effectiveness.

The real obstacle is not financial. The financial resources needed are remarkably low and the return on small investments could be incalculably vast. We could significantly improve the decisions of the most powerful 100 people in the UK or the world for less than a million dollars (~£106) and a decade-long project on a scale of just ~£107 could have dramatic effects.

The real obstacle is not a huge task of public persuasion – quite the opposite. A government that tried in a disciplined way to do this would attract huge public support. (I’ve polled some ideas and am confident about this.) Political parties are locked in a game that in trying to win in conventional ways leads to the public despising them. Ironically if a party (established or new) forgets this game and makes the public the target of extreme intelligent focus then it would not only make the world better but would trounce their opponents.

The real obstacle is not a need for breakthrough technologies though technology could help. As Colonel Boyd used to shout, ‘People, ideas, machines – in that order!’

The real obstacle is that although we can all learn and study HPTs it is extremely hard to put this learning to practical use and sustain it against all the forces of entropy that constantly operate to degrade high performance once the original people have gone. HPTs are episodic. They seem to come out of nowhere, shock people, then vanish with the rare individuals. People write about them and many talk about learning from them but in fact almost nobody ever learns from them – apart, perhaps, from those very rare people who did not need to learn – and nobody has found a method to embed this learning reliably and systematically in institutions that can maintain it. The Prussian General Staff remained operationally brilliant but in other ways went badly wrong after the death of the elder Moltke. When George Mueller left NASA it reverted to what it had been before he arrived – management chaos. All the best companies quickly go downhill after the departure of people like Bill Gates – even when such very able people have tried very very hard to avoid exactly this problem.

Charlie Munger, half of the most successful investment team in world history, has a great phrase he uses to explain their success that gets to the heart of this problem:

‘There isn’t one novel thought in all of how Berkshire [Hathaway] is run. It’s all about … exploiting unrecognized simplicities… It’s a community of like-minded people, and that makes most decisions into no-brainers. Warren [Buffett] and I aren’t prodigies. We can’t play chess blindfolded or be concert pianists. But the results are prodigious, because we have a temperamental advantage that more than compensates for a lack of IQ points.’

The simplicities that bring high performance in general, not just in investing, are largely unrecognised because they conflict with many evolved instincts and are therefore psychologically very hard to implement. The principles of the Buffett-Munger success are clear – they have even gone to great pains to explain them and what the rest of us should do – and the results are clear yet still almost nobody really listens to them and above average intelligence people instead constantly put their money into active fund management that is proved to destroy wealth every year!

Most people think they are already implementing these lessons and usually strongly reject the idea that they are not. This means that just explaining things is very unlikely to work:

‘I’d say the history that Charlie [Munger] and I have had of persuading decent, intelligent people who we thought were doing unintelligent things to change their course of action has been poor.’ Buffett.

Even more worrying, it is extremely hard to take over organisations that are not run right and make them excellent.

‘We really don’t believe in buying into organisations to change them.’ Buffett.

If people won’t listen to the world’s most successful investor in history on his own subject, and even he finds it too hard to take over failing businesses and turn them around, how likely is it that politicians and officials incentivised to keep things as they are will listen to ideas about how to do things better? How likely is it that a team can take over broken government institutions and make them dramatically better in a way that outlasts the people who do it? Bureaucracies are extraordinarily resistant to learning. Even after the debacles of 9/11 and the Iraq War, costing many lives and trillions of dollars, and even after the 2008 Crash, the security and financial bureaucracies in America and Europe are essentially the same and operate on the same principles.

Buffett’s success is partly due to his discipline in sticking within what he and Munger call their ‘circle of competence’. Within this circle they have proved the wisdom of avoiding trying to persuade people to change their minds and avoiding trying to fix broken institutions.

This option is not available in politics. The Enlightenment and the scientific revolution give us no choice but to try to persuade people and try to fix or replace broken institutions. In general ‘it is better to undertake revolution than undergo it’. How might we go about it? What can people who do not have any significant power inside the system do? What international projects are most likely to spark the sort of big changes in attitude we urgently need?

This is the first of a series. I will keep it separate from the series on the EU referendum though it is connected in the sense that I spent a year on the referendum in the belief that winning it was a necessary though not sufficient condition for Britain to play a part in improving the quality of government dramatically and improving the probability of avoiding the disasters that will happen if politics follows a normal path. I intended to implement some of these ideas in Downing Street if the Boris-Gove team had not blown up. The more I study this issue the more confident I am that dramatic improvements are possible and the more pessimistic I am that they will happen soon enough.

Please leave comments and corrections…

* A new transatlantic cable recently opened for financial trading. Its cost? £300 million. Its advantage? It shaves 2.6 milliseconds off the latency of financial trades. Innovative groups are discussing the application of military laser technology, unmanned drones circling the earth acting as routers, and even the use of neutrino communication (because neutrinos can go straight through the earth just as zillions pass through your body every second without colliding with its atoms) – cf. this recent survey in Nature.

On the referendum #21: Branching histories of the 2016 referendum and ‘the frogs before the storm’

‘Politics is gambling for high stakes with other people’s money… Politics is a job that can be compared with navigation in uncharted waters. One has no idea how the weather or the currents will be or what storms one is in for. In politics, there is the added fact that one is largely dependent on the decisions of others, decisions on which one was counting and which then do not materialise; one’s actions are never completely one’s own. And if the friends on whose support one is relying change their minds, which is something that one cannot vouch for, the whole plan miscarries… One’s enemies one can count on – but one’s friends!’ Bismarck.

‘The most important thing is not to fool yourself and you are the easiest person to fool.’ Feynman. 

‘He lies like an eyewitness.’ Russian proverb.

In January 2014 I left the Department for Education and spent the next 18 months away from politics. A few days after the 2015 election I wrote a blog about Michael Gove’s new job touching on the referendum. When I wrote it I assumed I would carry on studying and would not be involved in it. About ten days later I was asked by an assortment of MPs, rich businessmen, and campaigners including Matthew Elliott to help put together an organisation that could fight the referendum. I was very reluctant and prevaricated but ended up agreeing. I left my happy life away from SW1 and spent eight weeks biking around London persuading people to take what was likely to be a car crash career decision – to quit their jobs and join a low probability proposition: hacking the political system to win a referendum against almost every force with power and money in politics. In September we had an office, in October ‘Vote Leave’ went public, in April we were designated the official campaign, 10 weeks later we won.

Why and how? The first draft of history was written in the days and weeks after the 23 June and the second draft has appeared over the past few weeks in the form of a handful of books. There is no competition between them. Shipman’s is by far the best and he is the only one to have spoken to key people. I will review it soon. One of his few errors is to give me the credit for things that were done by others, often people in their twenties like Oliver Lewis, Jonny Suart, and Cleo Watson who, unknown outside the office, made extreme efforts and ran rings around supposed ‘experts’. His book has encouraged people to exaggerate greatly my importance.

I have been urged by some of those who worked on the campaign to write about it. I have avoided it, and interviews, for a few reasons (though I had to write one blog to explain that with the formal closing of VL we had made the first online canvassing software that really works in the UK freely available HERE). For months I couldn’t face it. The idea of writing about the referendum made me feel sick. It still does but a bit less.

For about a year I worked on this project every day often for 18 hours and sometimes awake almost constantly. Most of the ‘debate’ was moronic as political debate always is. Many hours of life I’m never getting back were spent dealing with abysmal infighting among dysfunctional egomaniacs while trying to build a ~£10 million startup in 10 months when very few powerful people thought the probability of victory was worth the risk of helping us. (Two rare heroes who put up a lot of their own money and supported the team were Peter Cruddas and Stuart Wheeler.) Many of those involved regarded their TV appearances as by far the most important aspect of the campaign. Many regarded Vote Leave as ‘the real enemy’.

It is hard to explain the depth of TV derangement that gobbles up SW1 souls. Much of politics involves very similar tragi-comic scenes re-created by some of the basic atoms of human nature – fear, self-interest and vanity. The years, characters, and contexts change, the atoms shuffle, but the stories are the same year after year, century after century. Delusions and vanity dominate ‘rationality’ and ‘public service’. Progress, when it comes, is driven by the error-correcting institutions of science and markets when political institutions limit the damage done by decision makers at the apex of centralised hierarchies. It rarely comes from those people, and, when it does, it is usually accidental or incidental to their motives.

Discussions about things like ‘why did X win/lose?’ are structured to be misleading and I could not face trying to untangle everything. There are strong psychological pressures that lead people to create post facto stories that seem to add up to ‘I always said X and X happened.’ Even if people do not think this at the start they rapidly construct psychologically appealing stories that overwrite memories. Many involved with this extraordinary episode feel the need to justify themselves and this means a lot of rewriting of history. I also kept no diary so I have no clear source for what I really thought other than some notes here and there. I already know from talking to people that my lousy memory has conflated episodes, tried to impose patterns that did not actually exist and so on – all the usual psychological issues. To counter all this in detail would require going through big databases of emails, printouts of appointment diaries, notebooks and so on, and even then I would rarely be able to reconstruct reliably what I thought. Life’s too short.

I’ve learned over the years that ‘rational discussion’ accomplishes almost nothing in politics, particularly with people better educated than average. Most educated people are not set up to listen or change their minds about politics, however sensible they are in other fields. But I have also learned that when you say or write something, although it has roughly zero effect on powerful/prestigious people or the immediate course of any ‘debate’, you are throwing seeds into a wind and are often happily surprised. A few years ago I wrote something that was almost entirely ignored in SW1 but someone at Harvard I’d never met read it. This ended up having a decisive effect on the referendum.

A warning. Politics is not a field which meets the two basic criteria for true expertise (see below). An effect of this is that arguments made by people who win are taken too seriously. People in my position often see victory as confirmation of ideas they had before victory but people often win for reasons they never understand or even despite their own efforts. Cameron’s win in 2015 was like this – he fooled himself about some of the reasons why he’d won and this error contributed to his errors on the referendum. Maybe Leave won regardless of or even despite my ideas. Maybe I’m fooling myself like  Cameron. Some of my arguments below have as good an empirical support as is possible in politics (i.e. not very good objectively) but most of them do not even have that. Also, it is clear that almost nobody agrees with me about some of my general ideas. It is more likely that I am wrong than 99% of people who work in this field professionally. Still, cognitive diversity is inherently good for political analysis so I’ll say what I think and others will judge if there’s anything to learn.

Apologies for the length but I didn’t have time to make it shorter. The next ones will be short.

*

Reality has branching histories, not ‘a big why’

Much political analysis revolves around competing simple stories based on one big factor such that, in retrospect, ‘it was always clear that immigration would trump economic interest / Cameron’s negotiation was never going to be enough / there is an unstoppable populist tide’, and so on. Alternatives are quickly thought to have been impossible (even if X argued the exact opposite repeatedly). The big event must have had an equally big single cause. Confirmation bias kicks in and evidence seeming to suggest that what actually happened would happen looms larger. People who are quite wrong quickly persuade themselves they were ‘mostly right’ and ‘had a strong feeling’ unlike, of course, the blind fools around them. Soon our actual history seems like the only way things could have played out. Brexit had to happen. Trump had to win.

You see these dynamics all the time in historical accounts. History tends to present the 1866 war between Prussia and Austria as almost inevitable but historians spend much less time on why Bismarck pulled back from war in 1865 and how he might have done the same in 1866 (actually he prepared the ground so he could do this and he kept the option open until the last minute). The same is true about 1870. When some generals tried to bounce him into a quick preventive war against Russia in the late 1880s he squashed them flat warning against tying the probability of a Great Power war to ‘the passions of sheep stealers’ in the Balkans (a lesson even more important today than then). If he had wanted a war, students would now be writing essays on why the Russo-German War of 1888 was ‘inevitable’. Many portray the war that broke out in August 1914 as ‘inevitable’ but many decisions in the preceding month could have derailed it, just as decisions derailed general war in previous Balkan crises. Few realise how lucky we were to avoid nuclear war during the Cuban Missile crisis (cf. Vasili Arkhipov) and other terrifying near-miss nuclear wars. The whole 20th Century history of two world wars and a nuclear Cold War might have been avoided if one of the assassination attempts on Bismarck had succeeded. If Cohen-Blind’s aim had been very slightly different in May 1866 when he fired five bullets at Bismarck, then the German states would certainly have evolved in a different way and it is quite plausible that there would have been no unified German army with its fearsome General Staff, no World War I, no Lenin and Hitler, and so on. The branching histories are forgotten and the actual branch taken, often because of some relatively trivial event casting a huge shadow (perhaps as small as a half-second delay by Cohen-Blind), seems overwhelmingly probable. This ought to, but does not, make us apply extreme intelligent focus to those areas that can go catastrophically wrong, like accidental nuclear war, to try to narrow the range of possible histories but instead most people in politics spend almost all their time on trivia.

We evolved to make sense of this nonlinear and unpredictable world with stories. These stories are often very powerful. On one hand the work of Kahneman et al on ‘irrationality’ has given an exaggerated impression. The fact that we did not evolve to think as natural Bayesians does not make us as ‘irrational’ as some argue. We evolved to avoid disasters where the probability of disaster X happening was unknowable but the outcome was fatal. Rationality is more than ‘Bayesian updating’. On the other hand our stories do often obscure the branching histories of reality and they remain the primary way in which history is told. The mathematical models that illuminate complex reality in the physical sciences do not help us much with history yet. Only recently has reliable data science begun to play an important role in politics.

Andrew Marr wrote recently about the referendum with a classic post facto ‘big event must be caused by one big factor’ story:

‘Connected to this is the big “why?”. I don’t think we voted to leave the EU because of clever tacticians or not-quite-clever-enough pollsters, or even because Johnson decided that one of his columns was better than another. I think we voted to leave because so many British people had been left behind economically and culturally for so long, and were furious about it; and because, from the 2008 financial crisis onwards, they had accumulated so much contempt for the political elites. In these circumstances any referendum narrows down to a single question: “Are you happy with the way things are?” The answer was “no”.’ Andrew Marr, October 2016.

‘The big why?’ is psychologically appealing but it is a mistake. In general terms it is the wrong way to look at history and it is specifically wrong about the referendum. If it were accurate we would have won by much more than we did given millions who were not ‘happy with the way things are’ and would like to be out of the EU reluctantly voted IN out of fear. Such stories oversimplify and limit thinking about the much richer reality of branching histories.

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Branching histories in 2016: three powerful forces, many possible campaigns

Sometimes the outcome of a vote is clear before a campaign starts such that it is reasonable to say ‘the campaign didn’t matter’ other than in the negative sense that, provided it avoids huge disasters, the twists and turns, the exact messages and adverts, thousands of decisions taken and so on very likely had no impact on the binary outcome. For example, Reagan’s re-election campaign in 1984 or Blair’s re-election campaign in 2001 were campaigns like this. Both won by so much and were clearly predicted by very large and historically very unusual poll leads well in advance. It is not plausible to say that the weeks of campaigning affected who won. At most the campaigns affected the scale of victory.

The referendum was not like this. Throughout the second half of 2015 and the beginning of 2016 the averages of polls – the only sensible way to look at polls – showed clear IN leads. All polls showed significant shifts towards Leave in the last five weeks (then a shift towards Remain at the end but this was at least partly because London-based pollsters changed their methodology thinking that they were making them more accurate – they fooled themselves). Polls tracking deeper attitudes that had been consistent for years suddenly changed in the last few months in ways that were significant given the close outcome. Recent claims that the polls ‘really’ showed Leave ahead all the time should be taken with very large pinches of salt given their dodgy statistical claims, charlatan authors like Matt Goodwin (who treats data dishonestly), and the inherent impossibility of discovering the truth of such a question.

One example from our private ICM polls (I will post the data tables for all these): Vote Leave asked people to choose between these options regularly to probe attitudes to the EU that are more informative than just the referendum question. The 11 point gain for ‘strong out’ is much bigger than the margin of error, is supported by other data, and is clearly significant.

screenshot-2016-11-27-13-58-44

The cold reality of the referendum is no clear story, no ‘one big causal factor’, and no inevitability – it was ‘men going at it blind’. The result was an emergent property of many individual actions playing out amid a combination of three big forces (see below). Many of these actions were profoundly nonlinear and interdependent and the result that we actually witnessed was very close. If about 600,000 people – just over 1% of registered voters – had decided differently, IN would have won. This is a small enough margin that it could easily have happened if quite a few specific events and decisions had turned out differently. If just one person had behaved differently the dominant story now would be ‘the economy was always going to trump a revolt against the elites, the status quo and “the economy stupid” always win’ – which is what the overwhelming majority of pundits said before 23 June and in some cases had drafted for their columns after the vote.

For example, if Michael Gove had stayed out of the campaign then Vote Leave would almost certainly have either collapsed (which it nearly did anyway) or been forced into fighting the campaign on a losing message like ‘Go Global’, a firm favourite for many years among a subset of MPs and Farage’s inner circle (Leave.EU adopted this as its first slogan) and a total loser with the public. (Therefore another counterfactual: why did Cameron and Osborne not try very hard to get a clear commitment from Gove that all he would do is issue a statement but would carry on with his day job and would not campaign? I hope he would have refused but it was worth a shot and they didn’t try very hard.)

Without Boris, Farage would have been a much more prominent face on TV during the crucial final weeks, probably the most prominent face. (We had to use Boris as leverage with the BBC to keep Farage off and even then they nearly screwed us as ITV did.) It is extremely plausible that this would have lost us over 600,000 vital middle class votes.

Without Victoria Woodcock, an absolutely phenomenal manager and by far the single most important person in the management of Vote Leave (and who would have been running Downing Street now but for the Gove-Boris debacle – more branching histories), we would not have been able to build anything like the structure we did and this could easily have cost us the winning margin of votes.

Anybody who says ‘I always knew X would win’ is fooling themselves. What actually happened was one of many branching histories and in many other branches of this network – branches that almost happened and still seem almost real to me – we lost.

Problems with Vote Leave

This is not a claim that ‘we won because of the Vote Leave campaign’. Our campaign failed to do much that we should have done. There were powerful connections between:

  • infighting over who appeared on broadcast and strategy,
  • the lack of resources (many kept clear because of the infighting and many used infighting as an excuse to keep clear of something they thought was doomed),
  • the extreme difficulty of finding a governance system that could work,
  • four crucial posts held by the wrong people (including the disastrous John Mills as first Chairman),
  • the fundamental structure of how the media works (see below),
  • the extreme difficulty of getting prominent people to say on TV what research showed was necessary to win, and
  • the lack of anything resembling a well-organised mass movement.

Despite many years to prepare, the eurosceptic community had built remarkably little to prepare for the battle. On the ground were many small ineffective and often warring little groups and essentially no serious machinery (though Business for Britain had begun to build a business network). All this had to be built almost entirely from scratch in an environment in which many of those in charge of the small groups were sure we would lose, were less interested in winning than they were in ‘preserving our group’s identity Dominic’, and were keen to get their hands on cash being handed out by Leave.EU on condition that they not contribute to the campaign with Vote Leave. At various points UKIP HQ sent out emails to UKIP activists telling them not to work with Vote Leave and some senior activists were told by Farage’s gang that they would lose their UKIP jobs if they helped our ground campaign (luckily most of those out on the ground ignored these instructions but they were disruptive).

The office implemented the winning message in ~125 million leaflets and nearly a billion targeted digital adverts regardless of all complaints. We recruited more active volunteers (~12,000) in 10 months than UKIP in 25 years (~7,000 according to Farage). Our GOTV effort targeted crucial voters identified by traditional polling, a new type of experimental polling, the ground campaign, and the social media campaign, all overseen by the data science team. But until the last 4-5 weeks we had a big problem getting those going on TV to give the same message. The office could only do so much. If Boris, Gove, and Gisela had not supported us and picked up the baseball bat marked ‘Turkey/NHS/£350 million’ with five weeks to go, then 650,000 votes might have been lost. In the awful weekly campaign committee meetings, there were constant complaints and arguments for variations on ‘Go Global’ (until all the polls swung our way and people remembered ‘I’ve always said stick with 350 million’.) The Big Three knocked this back despite great pressure.

Some people had spent a quarter of a century talking about things that appealed to about 10% of the population and they would not pay attention to what millions of normal people actually knew and thought (‘I’ve spent years trying to ignore the NHS in elections Dominic and I’m not going to change now’ said many like Peter Bone). Media planning was extremely hard. Paul Stephenson’s media team of half a dozen, massively outnumbered by hundreds of officials, did a fantastic job but we could have done so much more if more MPs had been more determined and more supportive.

It should be remembered that the net effect of Conservative MPs was strongly supportive of IN. We won despite the net effort of Conservative Party MPs, not because of them, though the support from a small fraction was vital. Although Leave voters were more enthusiastic and determined than Remain voters, Cameron and Osborne were more focused on winning than most Leave MPs were. (Almost all Labour MPs seemed to be in a parallel universe until they got intelligence from their constituencies about postal votes after which they panicked ineffectually.)

Most of the MPs we dealt with were not highly motivated to win and lacked extreme focus, even those who had been boring everybody about this for decades. They sort of wanted to win but they had other priorities. They were very happy having dinner parties and gossiping. They were very happy coming to meetings with people they thought were important. This wasted enormous amounts of time as we had to create a string of Potemkin committees for people to attend while the core team actually did the campaign, then reinvent them as people became convinced that there were other secret meetings that they were being excluded from. They were very happy to be on the Today Programme. But they didn’t want to win that much. Not enough to work weekends. Not enough to stop having all their usual skiing holidays and winter beach holidays. Not enough to get out on the streets day after day.  Not enough to miss a great shooting weekend. Not enough, most of them, to risk annoying a Prime Minister who they thought would still control their next job after 23 June.

This lack of motivation is connected to another important psychology – the willingness to fail conventionally. Most people in politics are, whether they know it or not, much more comfortable with failing conventionally than risking the social stigma of behaving unconventionally. They did not mind losing so much as being embarrassed, as standing out from the crowd. (The same phenomenon explains why the vast majority of active fund management destroys wealth and nobody learns from this fact repeated every year.)

Our core campaign team were not like this. They sacrificed weekends, holidays, and family events. They worked like dogs week in week out for little money often treated with appalling rudeness by people calling from their beach loungers (Boris, Gisela and Gove were three notable exceptions and all three were liked by junior staff partly because of their good, therefore rare, manners). We were happy to risk looking stupid to win. We knew that almost nobody in SW1 understood or agreed with what we were doing. We also knew we had more chance of winning if we did not explain a lot of it – most importantly the entire digital and data science element which (combined with the ground campaign and GOTV) gave us a chance to exploit strong network effects  (and which we hid from the Board and MPs, see HERE).

Example… We were urged by everyone to hire a big advertising agency and do traditional posters. ‘When can we discuss our posters?’ I was asked constantly by people who would then try to explain to me their creative ideas (‘we need another Labour Isn’t Working, Dominic, I’ve got an idea for a picture of the globe and arrows…’). One of the few reliable things we know about advertising amid the all-pervasive charlatanry is that, unsurprisingly, adverts are more effective the closer to the decision moment they hit the brain. Instead of spending a fortune on an expensive agency (with 15% going to them out of ‘controlled expenditure’) and putting up posters to be ‘part of the national conversation’ weeks or months before the vote, we decided to 1) hire extremely smart physicists to consider everything from first principles, 2) put almost all our money into digital (~98%), 3) hold the vast majority of our budget back and drop it all right at the end with money spent on those adverts that experiments had shown were most effective (internal code name ‘Waterloo’). When things are digital you can be more empirical and control the timing. The world of advertising agencies and PR companies were sure we had screwed up because they did not see what we were doing. (Tim Bell told everybody we were doomed because we hadn’t hired one of his companies.) This points to another important issue – it is actually hard even for very competent and determined people to track digital communication accurately, and it is important that the political media is not set up to do this. There was not a single report anywhere (and very little curiosity) on how the official Leave campaign spent 98% of its marketing budget. There was a lot of coverage of a few tactical posters.

There were some MP heroes.

Example… Steve Baker often disagreed with me, sometimes very strongly, but he was a rare person in the campaign – an honest man. Not only did Steve win some important Parliamentary battles he also played a vital role during the attempted coup of 25 January. If he had thrown in his lot with the coup, it might have proved fatal. Instead he spoke honestly about the situation. We did not agree and we were both under pressure from a set of people who thought that ‘if they [HQ/MPs] control the campaign we will lose, we [HQ/MPs] must control it’. We came to an agreement that we both stuck to. With five weeks to go, there was an attempt to revive the coup by a couple of VL Board members working with players from the January coup like Malcolm Pearson. The demand was to replace the Big Three (Boris, Gisela, Gove) and the core campaign team with Farage, and replace £350 million / NHS with ‘go global’ trade babble. This didn’t get past the usual weekend boozy chats partly because of Steve Baker telling them he thought it a mad plan. This also shows how volatile the situation was right until the end and how few prominent eurosceptics even then understood that a) the £350 million / NHS argument was necessary to win and b) their ‘go global’ message was a total loser.

Other MPs also made significant personal sacrifices – backbenchers like Anne Marie Trevelyan and Graham Stringer, and ministers like George Eustice and Dominic Raab.

Rough balance of forces

The IN side started with huge structural advantages.

  1. IN started in 2015 well ahead in the polls and had the advantage of having the status quo on its side which is intrinsically easier to explain than change is, as lots of historical data around the world shows. Usually the ‘change’ campaign has to start considerably ahead in order to win as it loses support as the campaign goes on. This argument was even stronger with something so much bigger and more complex like the EU. VL had to persuade millions of people to risk a profound change. Those on the IN side made this point repeatedly for many months. They were right then. After 23 June many of them say the exact opposite – it’s so complex to explain all the wonders of the EU, they say, and so easy to argue for change. This is laughable.
  2. IN had the government at its heart including the Downing Street machine, the Cabinet Office, and Government departments and agencies all of which added up to thousands of people including hundreds of press officers. Cameron and Heywood also instructed Permanent Secretaries not to share EU material with Secretaries of State supporting Vote Leave in order that they did not have access to new information about all the ways in which EU law affected policy. (In general Whitehall has made great efforts to hide the scope of EU control. It also preserves, Potemkin-style, old processes like circulating Cabinet papers ‘for approval’ where the only acceptable response is ‘approve’ – it is not actually legally possible not to ‘approve’ but still the papers are sent round via the absurd red box system daily.) VL had a few dozen effective people and no access to the official machine other than some leaks. We had a research team of about five. MPs proved largely useless in helping this team.
  3. IN controlled one side of the renegotiation and its timing. VL was at the mercy of events and could not get any ministers supporting us until the process ended.
  4. IN controlled the timing of the referendum. VL had to plan resources on the basis of many scenarios.
  5. IN controlled the Cabinet and junior ministers – bribes for support and threats to deter. They had the chance to set the terms for how ministers engaged in the campaign (though they partly blew this). VL had to meet ministers in secret, could guarantee them no jobs, and (as was pointed out to me by many) could not dodge the basic truth that purely from a personal career perspective it was usually better to support the PM.
  6. IN controlled the governing party and the Parliamentary timetable and procedures. VL had to work with a small number of MPs many of whom had spent many years in constant opposition to their own leadership and were unused to any sort of discipline or collective action.
  7. IN set the legal rules. VL faced a huge imbalance in how these worked. For example, Cameron even during the official campaign could do huge events at places like the British Museum and the IN campaign did not have to account for such events as part of their £7 million. Meanwhile VL was told by the Electoral Commission that if people we did not even know put up huge signs that appeared on TV we might get billed for them. There were many other consequences of the imbalance. E.g. the Government’s legal timetable meant we had to commit before the official start of the campaign to a load of activity that would occur after the official start of the campaign without knowing if we would be the official campaign and therefore legally entitled to spend this money. We therefore had to choose between either a) not do various things, be sure we would not break the law, and lower the chances of winning or b) do the right thing for the campaign and riski being judged to have broken the law. Obviously we did (b) though we had to hide this choice from some of those on our Board as this was exactly the sort of thing some of them were very weak about.
  8. IN had access to huge resources – financial, personnel etc. IN had the support of almost every entity with power in Britain, Europe, and the world from the senior civil service to the CBI to the big investment banks, to Obama and the world bureaucracy (G20, UN, IMF etc).  Very few senior people were prepared to risk supporting us. Those who did mostly did so in a small way and on their own terms without getting involved in our campaign. While IN could send out name after name to deliver their message, we could depend on very few names who would deliver our message. The Government machine, the Commission, and the Cabinet Office were effective in scaring off prominent people from supporting us; many of them told us (some embarrassed) about the phone calls they’d had and their ‘duty to shareholders’ and so on. Advanced media planning was almost impossible and we had to shuffle things around at short notice constantly. IN had millions more than us before the campaign ever started and used this money for direct voter communication. We could not afford this. We sent out one 10 million voter mailing to people identified by the physicists just before the spending limits started and we could only do this by tricking some of those on our Board about the numbers. (I was also  helped by Peter Cruddas saying, ‘Don’t worry about the fundraising situation, don’t listen to everybody panicking, just do whatever it takes to do the campaign, if the money doesn’t come I guarantee I’ll put in whatever you need’. I knew I could trust him. This gave us vital flexibility and also meant we could ignore some of those on the Board who were more focused on whether they may be liable for a bill post-23/6 than they were on winning.)
  9. IN had the support of most journalists and senior management in the main broadcasters. The broadcasters let the Government set the agenda on TV for almost the entire campaign, apart from ten crucial days after the immigration numbers on 26 May. VL had the support of some powerful papers but we were overwhelmed on TV news. (Two broadcast journalists who were conspicuous by their unusual professionalism and determination to act fairly despite the behaviour of some of their management were Laura K and Allegra Stratton.)
  10. IN started with legal access to vast amounts of electoral data from at least three political parties, unofficial / illegal access to vast amounts of data from things like CCHQ data and the Crosby/Messina models built during the campaign, and vast amounts of commercial data. (CCHQ laughably claimed that there were ‘Chinese walls’ that prevented any abuse of Party data.) VL had none of these things. We could not even afford to buy standard commercial datasets (though the physicists found ingenious ways around this). We had no way even to acquire the electoral roll until the official process allowed us in early 2016, after which we had to wait a couple of months for LAs to fulfil their legal obligations to provide us with the data (which they did patchily and often late).
  11. IN had a great boost to its fortunes in the form of a network linking Nigel Farage, Aaron Banks, assorted peers (e.g. Malcolm Pearson), MPs (e.g. Bill Cash), businessmen (e.g. Richard Smith), and a handful of Vote Leave Board members (including the one-time Chairman John Mills) and some staff foisted on us (one of whom won the title of the most repellent person I’ve met in politics – Nigel Griffiths, an ex-MP who some female staff refused to be in the same room with). Farage put off millions of (middle class in particular) voters who wanted to leave the EU but who were very clear in market research that a major obstacle to voting Leave was ‘I don’t want to vote for Farage, I’m not like that’. He also put off many prominent business people from supporting us. Over and over they would say ‘I agree with you the EU is a disaster and we should get out but I just cannot be on the same side as a guy who makes comments about people with HIV’.

On 25 January 2016 a network of these characters launched a coup. But for the actions of Stephen Parkinson, Paul Stephenson,  and Victoria Woodcock (supported by most but not all of the office) it would have succeeded. This would have given control of the official campaign to the Farage crowd. They ran with vapid slogans like ‘Be in the know’. Ironically for a group of people who claim to be anti-SW1 they rehashed the classic losing SW1 eurosceptic trope for 25 years – ‘Go Global’ – showing how little they understood the electorate and mass communication. They rejected the connection between immigration, £350 million and the NHS, which was absolutely vital, as the IN side has said after 23 June (see below). They published dumb offensive videos. They talked about privatising the NHS. They built little grassroots organisation and their claims about social media were (and remain ) laughable. Farage himself admitted after 23 June that they did not have the organisation to run the campaign if they had won designation: ‘quite what we would have done if we had got it I’m not really sure!’, which sums them up (Shipman, Location 4,150). The media would have covered this gang’s official campaign as a version of their own book – a bunch of childish dodgy boozers on an ego trip.

Before the 2015 election Farage said to me at Stuart Wheeler’s that he knew he could not be the leading face of the campaign – ‘I’m one of the generals but I can’t lead the army’ he said, to my relief. When I next saw him in the summer, I was amazed at how his tune had changed, his obsession with the debates, and his pessimism. One can only understand some of the behaviour from those around Farage if you realise that much of their operation was about positioning Farage for what they assumed would be defeat.

One of the biggest problems during the campaign and biggest misconceptions after concerns this issue. Those who argued ‘we need one campaign’ were wrong. Those who argue now ‘we would have won by more if there’d been one campaign’ are wrong. One campaign would have meant total bedlam and 60-40 defeat.

If MPs had had extreme focus on winning then they would not have used Farage as leverage against us viz official designation and therefore much of the infighting could have been avoided as Farage would have done a sensible deal with us early, realising much earlier that we would not compromise over him running the campaign under any circumstances. By encouraging Farage to think that he could get a much more prominent position, people like Bill Cash nearly destroyed everything.

Given all these huge advantages, if their campaign had been of equal effectiveness to Vote Leave then, all else remaining equal, Cameron would almost certainly (>95% likely) have won.

Why did all these forces not add up to overwhelming and devastating firepower? If you want to understand the combination of things that gives us largely dysfunctional government and therefore undermined the IN campaign – a mix of selecting and promoting the wrong people, wrong education and training, bad incentives, anti-adaptive institutions and so on – then read this in which I explain in detail why Whitehall does not and cannot work properly.

The approximate truth

The closest approximation to the truth that we can get is that Leave won because of a combination of 1) three big, powerful forces with global impact: the immigration crisis, the financial crisis, and the euro crisis which created conditions in which the referendum could be competitive; 2) Vote Leave implemented some unrecognised simplicities in its operations that focused attention more effectively than the other side on a simple and psychologically compelling story, thus taking advantage of those three big forces; and 3) Cameron and Osborne operated with a flawed model of what constitutes effective political action and had bad judgement about key people (particularly his chief of staff and director of communications) therefore they made critical errors. Even if (1) and (2) had played out the same, I think that if that duo had made one of a few crucial decisions differently they would very likely have won.

When I started to research opinion in 2014-15 and compared it to my experience of the euro campaign (1999-2002), it was clear three forces had changed opinion on the EU.

1) The immigration crisis. 15 years of immigration and, recently, a few years of the migration crisis from the East and Africa, dramatically portrayed on TV and social media, had a big effect. In 2000, focus groups were already unhappy with immigration but did not regard it as a problem caused by the EU. By 2015, the EU was blamed substantially for the immigration/asylum crisis and this was entangled with years of news stories about ‘European courts’ limiting action against terrorists and criminals. Actually often these stories concerned the Strasbourg court of the ECHR (not the ECJ) though, ironically, the EU’s adoption of its Charter of Fundamental Rights meant that many issues concerning the ECHR became relevant to the EU debate, something that almost nobody in SW1 realised and we tried and largely failed to explain (one of the very few who did understand this was Boris’s wife, an accomplished lawyer, who I discussed this with in autumn 2015).

2) The 2008 financial crisis. This undermined confidence in Government, politicians, big business, banks, and almost any entity thought to be speaking for those with power and money. Contra many pundits, Miliband was right that the centre of gravity has swung against free markets. Even among the world of Thatcherite small businesses and entrepreneurs opinion is deeply hostile to the way in which banks and  public company executive pay work. Over and over again outside London people would rant about how they had not/barely recovered from this recession ‘while the politicians and bankers and businessmen in London all keep raking in the money and us mugs on PAYE are paying for the bailouts, now they’re saying we’ve just got to put up with the EU being crap or else we’ll be unemployed, I don’t buy it, they’ve been wrong about everything else…’ All those amazed at why so little attention was paid to ‘the experts’ did not, and still do not, appreciate that these ‘experts’ are seen by most people of all political views as having botched financial regulation, made a load of rubbish predictions, then forced everybody else outside London to pay for the mess while they got richer and dodged responsibility. They are right. This is exactly what happened.

Many Tory MPs and ‘free market’ pundits / think tankers are living in a fantasy world in which they want hostility to big business to end even though everybody can see that those who failed largely escaped responsibility and have even gone back to doing the same things. (I’ve argued since 2001 for big changes on executive pay to almost zero effect. SW1 is full of people who think they’re ‘defending markets’ but are actually defending the opposite – corporate looting. In the 1930s Britain put people in jail because of what happened in the 1920s. We should have done the same after 2008.)

3) The euro crisis. Britain joined the EEC because it was a basket case in the 1970s and ‘Europe’ was seen as a modernising force that could help us recover and improve the economy and living standards. As the euro crisis hit, millions saw Greece in chaos, even flames, for month after month. This undermined confidence in the EU as a modern successful force – ‘it’s so bad even Germany’s in trouble now because of the euro’, ‘not even Germany can afford to sort this out’, people would say.

Together these three big forces undermined confidence in the EU project as a modern force for progress that brings prosperity and solves problems and pushed it into about 30-35% of the population (younger, richer, better educated) which increasingly saw the EU in terms of ‘are you racist / supporter of Farage?’ This feeling was central in 1975. It diminished gradually but was still partly there 1999-2002 when I was doing focus groups on the euro. (It is why I had so many arguments at the time with eurosceptics explaining to them that if we accepted Blair’s framing of the euro debate as IN/OUT of the EU, we would lose. Our two slogans were therefore ‘Europe yes, euro no’ and ‘Keep the pound, keep control’.)

Second, they undermined confidence in those in charge. There had been strong anti-Westminster feelings growing for over a decade. In 2004 with James Frayne and my uncle I set up the campaign to fight the referendum on the North East Regional Assembly as a training exercise for an EU referendum (then envisaged after Blair’s 2005 victory). We came from behind and won 80-20 (not a misprint) despite having almost no money, no support, and the entire North East establishment against us because we exploited this feeling (‘politicians talk, we pay‘ was our slogan). SW1 ignored the result. It did not appreciate the scale of this growing force even after the financial crash and expenses scandal. Normal electoral politics and the structural grip of established political parties fooled insiders about the extent of support for people like Cameron. Cameron won negatively – because he was not Brown or Miliband. There was very little positive feeling for him. They fought the referendum with him and Osborne at the front as if they were fighting Brown or Miliband and asking people to make a choice: this is not how most people saw it.

These three big forces and the failure of the parties to cope, combined with the daily resentment of paying taxes for the bill of the 2008 Crash, meant that in a vote like 2016 where people did not have to vote to stop Brown or Miliband ‘stealing my money’, millions who were unpersuaded by Cameron/Osborne felt free to vote positively for something (‘take back control’) and against a duo they disliked, distrusted, and saw as representative of politicians’ failure over many years.

These three big forces had global impact and had much more effect on people who pay a normal amount of attention to politics than every speech, article, pamphlet and ‘campaign’ about the EU over 15 years, the sum total of which had almost no discernible effect.

Those who think I am exaggerating the relative lack of influence of conscious SW1 activity could consider another example – the Gove education reforms 2010-14 (which I was closely involved with). These reforms were one of the most prominent stories of the 2010-15 Government with thousands of stories and broadcast discussions. I researched public attitudes to these reforms after I resigned from government in January 2014 (contrary to widespread belief the Cameron operation spent very little time and resources before 2014 on researching public opinion, they were focused on the media rather than the public). Approximately nothing of our arguments  – including the years of speeches by Blair too – had got through to the public.The entire SW1 media debate had approximately no impact on public opinion. People had some idea of some changes if they had kids in school but knew almost nothing of the arguments. Consider how much more motivated people were to learn about this than they were about the EU. (Part of the reason is that the language that Cameron and SW1 generally used was about ‘choice, competition’ and so on. I was almost totally unsuccessful in persuading people to talk about the issue in a different way which is one of the reasons I spent so little time on communication and almost all my time on management in the DfE. Gove knew the problem but also knew that there was no chance of getting Cameron to do things differently.)

This is relevant to the immigration argument in particular. Many pundits who described themselves as ‘modernisers’ wrote columns over the years arguing that immigration was an issue because Cameron was making foolish promises about it and the media therefore paid more attention to it. This is wrong. Cameron’s foolish promises certainly made his situation worse but it is wrong to think that public interest in an issue is proportional to the attention paid by politicians and newspapers in SW1. The public only pays attention to a tiny subset of issues that politicians and the media bang on about. It is largely impossible to predict which things will catch fire and which will not, though process stories and ‘scandals’ almost always have zero effect and insiders repeatedly get this wrong. Long before there was any prominent media discussion of ‘the Australian points system’ you could hear it being discussed in focus group after focus group to an extent that was very surprising to me and was very surprising to every single person I discussed it with, including Farage (who adopted the policy because of focus groups, the causal chain was not – Farage talks >> focus groups respond).

Making these three forces even more powerful was the nature of the reaction from those in charge in the EU and Britain – a general failure not only to grip the problems but even to show that they understood what the problems were. There was clearly no sensible movement for reform of the EU. As it lurched from crisis to crisis, its only response was ‘the EU needs more power’ (this is, of course, the founding logic of the Monnet-Delors system). The British Government clearly had no sensible plan for dealing with the EU’s crises and dysfunction. Worse, their responses were often obviously rubbish, such as the ‘tens of thousands’ immigration promise that people could see had no chance of being met yet politicians just kept repeating it. People naturally concluded – these guys in London don’t grasp the seriousness of the problems, they haven’t a clue what to do, and are treating us like idiots. Cameron’s renegotiation did not change this view. The Government therefore entered the campaign in a very different state to Wilson in 1975.

These three forces meant that by summer 2015 only about a third of the electorate positively wanted to be inside the EU. Another third strongly wanted to leave and were not worried about the economy. Another fifth had roughly the view that – the EU is rubbish, I’d like to be outside, but I’m worried about the short-term effects on jobs and living standards so maybe I’ll vote IN (see the ICM table above). Further, our research showed that the strong Leave third was significantly more enthusiastic about the referendum than the strong Remain third and the swing fifth, and therefore more likely to vote.

Vote Leave exploited these forces

I will go into this in much more detail and I will ignore all management/operational issues here.

Our story rested on five simple foundations that came from listening very hard to what people really knew, thought, and said:

1. ‘Let’s take back control’. The overall theme. When I researched opinion on the euro the best slogan we could come up with was ‘keep control’. I therefore played with variations of this. A lot of people have given me a lot of credit for coming up with it but all I really did was listen. (NB. ‘back’ plays into a strong evolved instinct – we hate losing things, especially control.)

2. ‘The official bill of EU membership is £350 million per week – let’s spend our money on our priorities like the NHS instead.’ (Sometimes we said ‘we send the EU £350m’ to provoke people into argument. This worked much better than I thought it would. There is no single definitive figure because there are different sets of official figures but the Treasury gross figure is slightly more than £350m of which we get back roughly half, though some of this is spent in absurd ways like subsidies for very rich landowners to do stupid things.)

Pundits and MPs kept saying ‘why isn’t Leave arguing about the economy and living standards’. They did not realise that for millions of people, £350m/NHS was about the economy and living standards – that’s why it was so effective. It was clearly the most effective argument not only with the crucial swing fifth but with almost every demographic. Even with UKIP voters it was level-pegging with immigration. Would we have won without immigration? No. Would we have won without £350m/NHS? All our research and the close result strongly suggests No. Would we have won by spending our time talking about trade and the Single Market? No way (see below).

NB. Unlike most of those on our side the IN campaign realised the effectiveness of this, as Cooper, Coetze and others said after 23 June. E.g. ‘The power of their £350 million a week can’t be overstated.’ Andrew Cooper, director of strategy for the IN campaign.

Some people now claim this was cynical and we never intended to spend more on the NHS. Wrong. Boris and Gove were agreed and determined to do exactly this. On the morning of 24 June they both came into HQ. In the tiny ‘operations room’ amid beer cans, champagne bottles, and general bedlam I said to Boris – on day one of being PM you should immediately announce the extra £100 million per week for the NHS [the specific pledge we’d made] is starting today and more will be coming – you should start off by being unusual, a political who actually delivers what they promise. ‘Absolutely. ABSOLUTELY. We MUST do this, no question, we’ll park our tanks EVERYWHERE’ he said. Gove strongly agreed. If they had not blown up this would have happened. The opposite impression was created because many Tories who did not like us talking about the NHS reverted to type within seconds of victory and immediately distanced themselves from it and the winning campaign. Unlike Gove and Boris they did not learn from the campaign, they did not listen to the public. Until people trust that the NHS is a financial priority for Tories, they will have no moral authority to discuss management issues. This obvious fact is psychologically hard to absorb because of the strength of gang feelings in politics.

(There are already myths about some of these events. The press conference of 24 June is now written up as the two of them ‘terrified of what they had done’ but this is completely wrong. They were subdued partly because they were genuinely sad about Cameron and partly because they did not want to be seen as dancing on his grave. Some of the media created the psychologically compelling story that they were regretful / frightened about victory but this was not at all their mood in HQ on the morning of 24 June. Boris came in punching the air like Maradona after a great goal, hugging staff and clearly euphoric. It is completely wrong to portray him as regretful.)

3. ‘Vote Leave to take back control of immigration policy. If we stay there will be more new countries like Turkey joining and you won’t get a vote. Cameron says he wants to “pave the road” from Turkey to here. That’s dangerous. If we leave we can have democratic control and a system like Australia’s. It’s safer to take back control.’

I was surprised at what a shock it was to IN when we hit them with Turkey. By the time this happened they were in an almost impossible position. I wanted them to announce a veto. It would not have been believed and would have had the opposite effect – people would have taken the danger of Turkey joining more seriously. If your life depended on winning for IN, the answer is clear: they should have said long before the campaign started as part of the renegotiation process that they would veto any accession.

4. ‘The euro is a nightmare, the EU is failing, unemployment is a disaster, their debts and pensions are a disaster, if we stay YOU will be paying the bills. It’s safer to take back control and have a new relationship based on free trade and friendly cooperation instead of the European Court being in charge of everything…’ (This is not an official text, just a summary of the notion off the top of my head.)

5. Anti-Establishment. E.g. We aligned our campaign with those who were furious with executive pay / corporate looting (about 99% of the country). We aligned ourselves with the public who had been let down by the system.

Mandelson regarded this as ‘sheer nerve, sheer chutzpah’. It was obvious. The hard thing was sticking to it despite the sensibilities of many of our own supporters. One of the most effective TV performances of the campaign was the day Boris hit the theme of corporate looting in a market square. No10 were rightly panicked and in response pushed out Heseltine a few hours later to make a very personal attack on Boris. This made sense tactically but was a strategic error. All such personal attacks helped persuade Boris to up the ante. This was vital with a month to go when the immigration figures came out. Rudd and others argue that Cameron should have attacked Boris and others more. Wrong. They should have played it Zen publicly and had a much better black ops team.

Cameron/Osborne mistakes

I’ll go into this separately but just to give a few examples…

1. Cameron never had to offer the referendum in the first place. His sudden U-turn was a classic example of how his Downing Street operation lurched without serious thought in response to media pressure, not because of junior people but because of Cameron himself and his terrible choice of two main advisers (Llewellyn and Oliver). This happened many times and I wrote about all the damage it caused on other issues after I left government (HERE). This was the biggest example. It was a product of a deeper error – a combination of his failure of party management (misleading them about the best way to handle the party) and failure to understand how swing voters really think and therefore the dangers of a vote (see below).

2. If Cameron/Osborne had had a top notch person like David Plouffe running their campaign and they did as they were told then they would have won (>95% confidence), all else being equal. They were warned many times by their closest friends about Oliver and Llewellyn, including by Gove, but would not listen.

3. Their renegotiation was flawed from the start and badly undermined their central message. They compounded their errors in 2015 by accepting the pathetic deal in 2016.  If they had walked away in February then Vote Leave would quickly have imploded and the flying monkeys would have taken over the campaign.

4. They made themselves too prominent in the campaign and were too crude. Lacking a feel for psychology they gradually undermined their own message. Oliver thought Obama’s ‘back of the queue’ was brilliant. It was counterproductive. They thought ratcheting up the warnings to DEFCON 1 was effective. It was counterproductive.

5. They doubled down on ‘tens of thousands’. They thought they would lose credibility if they didn’t. The opposite was true. They should have dropped this in 2015 – for example, in an exclusive to the Independent on a Saturday in early August 2015 – and gone into the campaign without it. Every time they defended it they were helping us.

6. They suckered themselves into over-prioritising their coalition versus message. Blair’s campaign against us in the North East did the same. When you do this you lose focus and clarity which is usually fatal. The error was perhaps most visible the day Cameron unveiled an absurd poster that effectively listed all the ‘serious people’ on their side and – creative genius! – a blank page for us. A total waste of valuable time. The fact of being the Government meant the broadcasters let them lead the news almost all the time but they often wasted it like this. (I would bet that that ad was never put in focus groups or if it was the results were ignored.)

7. One of my basic criticisms of Cameron/Osborne from the start was the way they steered by pundit. During the 2015 election Crosby partly corrected this and they partly learned the lesson. But left to their own devices in the referendum when under pressure they defaulted to their instincts at a crucial moment. The reaction to the dreadful murder was an example of how the media and SW1 can live effectively in a parallel universe. Somehow they convinced themselves that this event might undo over a decade of growing hostility for those in power. They therefore tried to push the theme that actually MPs are great, ‘they are in it for good reasons’ and so on. The media led themselves into a dead end and No10, defaulting to their instincts of steering by pundit, followed. As soon as I saw Osborne and Matt Hancock wasting their time tweeting broken multicoloured hearts and encouraging #weloveourMP, I knew they had screwed their own OODA loop. We knew from focus groups (conducted by the brilliant Henry de Zoete who also played a crucial role in coordinating the digital and data science teams) that opinion outside London was extremely different to that of MPs and those in charge of most news. We went straight back to what we knew were the winning messages leaving Hancock and co to tweet broken hearts.

BUT BUT… Roland Rudd and others have attacked them for their basic strategy of focus on the economy and argue there should have been ‘a positive campaign for the EU’. WRONG. Cameron and Osborne were right about this big call. There was not enough time or money to change basic attitudes. As the campaign developed and there were signs of pressure from Rudd and others I crossed my fingers and hoped they would shift strategy. No10 were right to ignore him.

I suspect that in general big mistakes cause defeat much more often than excellent moves cause victory. There are some theoretical reasons to suspect this is true from recent statistical analysis of human and computer decisions in chess. Two results are particularly interesting. 1) The very best computers seem to make moves that preserve  the widest possible choices in the future, just as the most effective person in politics for whom we have good sources, Bismarck, operated always on the principle of ‘keep two irons in the fire’. (We tried to mimic this by adopting a message that we thought had the highest probability of  winning in the largest number of plausible branching futures, hence £350m/NHS.) 2) Even great humans are distinguishable from great computers by their propensity to make clear tactical errors occasionally amid the fog of war. This is significant enough that it wipes out the advantage of going first – i.e. it being ‘your move’ is seen as a plus but in fact it is a minus for humans because of the probability of a significant error, while for computers this effect is absent. (See Human and Computer Preferences at Chess, 2014. It would be very interesting to know if these results are supported by the recent success of Deep Mind with computer GO.)

Summary of the false dichotomy

False: ‘Leave won because of the campaign.’ E.g. Without 15 years of out of control immigration, our message of ‘take back control’ would not have had enough traction. Campaigns can ride big waves but they almost never make them.

False: ‘Leave won because of a big event [immigration, 2008 crash etc], the campaign was irrelevant.’ E.g. If the campaign had not deployed £350 million and the NHS (which almost nobody on our side liked), we would not have neutralised/overwhelmed Project Fear.

True: ‘Leave won because 1) three big forces created conditions in which the contest was competitive, AND 2) Vote Leave exploited the situation imperfectly but effectively, AND 3) Cameron/Osborne made big mistakes. If just one of these had been different, it is very likely IN would have won.’

Overall, the now-mocked conventional wisdom that ‘the status quo almost always wins in referendums like this’ obviously has a lot of truth to it and it only proved false this time because of a combination of events that was improbable.

*

A ‘miracle’ to get 48%? Beaten by lies? Corbyn the AWOL saviour?

Since losing many inside the IN campaign now talk dejectedly as if they could never have won and tell rationalising fairy tales. They are wrong. They almost did win. Some have latched onto the idea that they were overwhelmed by an epic, global force of ‘right-wing populism’. Mandelson defends himself by saying  48% looks ‘like a miracle’ given the populist tide. Most have latched onto the idea that their ‘complex truth’ was overwhelmed by ‘simple lies’ and they are happy with their comforting ‘post-truth’ sobriquet – a delusion that leaves them very vulnerable to being shocked again. Many have even argued that they lost because they could not persuade Corbyn to make more speeches.

These stories are psychologically preferable to the idea that their own errors caused defeat (just as it is for some of those in Hilary’s campaign) but should not be taken seriously.

The least plausible claim is that Corbyn sabotaged what was otherwise a winning campaign. This is argued mainly by the same people (including Mandelson) who in a party context also argue that Corbyn is a joke who nobody takes seriously. The idea that more speeches by Corbyn would have persuaded vital swing voters has no good evidence. These people wanted to ‘take back control’. Corbyn’s message was – there should be not just more immigration but no limits on it. There are not many branching histories in which this is a winner.

This ‘epic global force’ of ‘populism’ was thought by the same people before 23 June to be puny in comparison with the force of the combined Establishment hammering a message of economic fear in support of the status quo. Having underestimated certain trends in public opinion the same people are now exaggerating them (see below).

This is connected to ‘complexity’. Month after month they argued (including to us in private discussions) that they would win largely because they had the advantage of the status quo – an advantage proved in votes around the world over many years. They were right. That was a big advantage. It is much simpler to argue for the status quo than for a very complex change – that is exactly why most ‘change’ referendums lose, just as they briefed the media. Now they say ‘The EU is very complex, it requires a lot of information to explain it’ (Craig Oliver). Their claim that actually they had the ‘complex’ argument to make against our ‘simple lies’ is laughable for exactly the reasons they gave themselves before they came unstuck.

Connected to this idea is that the great rationalists Cameron and Osborne – they of Project Fear and their comic ’emergency budget’ and in 2015 the pictures of Salmond picking pockets designed successfully to persuade the English that the Scots would steal their money – were undone by a great surge of ’emotion’. Osborne is taking this delusion so far he is writing a book titled ludicrously ‘The age of unreason’. When you lose and you blame it on millions of people being overtaken by ‘unreason’ – after previously winning by exploiting nationalist hostility – it’s a sure sign that you are the one not reasoning straight and able to face your errors. For the likes of Osborne it is ‘irrational’ to reject the views of people like him. For most of us, people like Osborne are not experts to be trusted – they are charlatans not to be taken seriously.

Many of those who blame defeat on ‘lies’, including Cameron, Osborne, and Clegg themselves told flat-out lies. One example will do. Cameron and Osborne claimed repeatedly on TV, almost always unchallenged, that their new deal meant ‘after six months if you haven’t got a job you have to leave’. This is not an argument over the fairness of using a gross/net figure, like ‘£350 million’, or even a properly bogus figure like the Treasury’s £4,000 per household figure. It is a different category of claim – a flat out 100% lie. (For more details see HERE.) How much time did TodayNewsnight, and the Guardian spend explaining to people that the PM and Chancellor were lying through their teeth? Approximately none. Why? Because very few of those complaining about lies really are cross about ‘lies’ – they are cross they lost and they are not so interested in discussing a lie that undermines the pro-EU campaign’s attempt to neutralise fear of immigration.

Further, many of the same people spent the entire campaign saying ‘Vote Leave has admitted a Leave vote means leaving the Single Market, this is what will happen make no mistake…’ and now say ‘the Single Market was not an issue, Vote Leave never had a policy on it and there is no mandate for leaving it’. Cameron, Osborne, Mandelson, Campbell and Clegg spent much of the last 20 years lying through their teeth to further their own interests and prestige. Now they whine about ‘lies’. They deserved worse than they got – and reasonable Remain-ers deserved better leadership.

Fools and knaves

Many of those who worked on the IN side are now wrongly attacked as fools by pundits who would have praised them as geniuses had they won, while many on the OUT campaign are wrongly praised.

Example… ‘If Remain wins Cameron ought to be hailed as the genius strategist of western democratic politics’ (Rentoul). Pundits who wrongly hailed Cameron as a genius after the 2015 election now wrongly describe him as a bumbling oaf. He was neither – he was the best of a bad bunch picked pseudo-randomly in a broken system and out of his depth. 600,000 votes either way does not make one set of people geniuses and another set of people morons. Geniuses in politics are rarer than in maths and physics and nobody involved in the referendum on either side is remotely close to one. Some of those who worked on the IN side were much more able than many on the winning side. It does not make sense to label people on the IN side idiots because of errors made by Cameron, Osborne, Llewellyn, and Oliver.

Example: many have said to me ‘you were so clever to hold back on immigration until the start of purdah’. Wrong. It is true that we did not do much on immigration before the 10 week official campaign. That is because, as I wrote in 2014, we did not need to. It was far more important to plant other seeds and recruit support that would have been put off if we had focused early on immigration. Immigration was a baseball bat that just needed picking up at the right time and in the right way. The right time was before purdah and we set in motion during January-April a series of things like the free referendum address with the right message but we could not persuade many prominent people to do what was needed until after 26 May. The right way was via the NHS (unifying) – not ‘we want our country back’ of Farage (divisive). The timing was not ‘a brilliant move’ by me, it was a combination of good luck and seizing a tactical chance to persuade people of something I’d failed to do for weeks, but such things get rewritten as such if you win.

It is also foolish to see the conflict in terms of who is ‘nicer’ and ‘nastier’. I don’t think the people on our side are nicer. There are lovely and loathsome people, liars and charlatans on both sides.

Many OUT-ers talk as if we were destined to win. Wrong. The IRA used to say ‘you have to get lucky every time but we only have to get lucky once’. For Leave to win a string of events had to happen many of which were independently improbable or 50-50 and therefore the combination was very improbable. The result was certainly not an inevitable outcome of ‘the great British public simply voting for democracy’ as some romantics delude themselves.

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Oblonsky and the frogs before the thunderstorm: fashion, delusions of the educated, and the Single Market

‘I feel that, in some ways, this was a conflict between good forces in society and bad forces. I feel that the bad forces on 23 June won a very significant victory.’ Matthew Parris.

Matt Ridley: Matthew, you’re not saying that 17 million people are, deep down, racists? 

Matthew Parris: Yes. (Spectator, December 2016)

Why is almost all political analysis and discussion so depressing and fruitless? I think much has to do with the delusions of better educated people. It is easier to spread memes in SW1, N1, and among Guardian readers than in Easington Colliery.

Generally the better educated are more prone to irrational political opinions and political hysteria than the worse educated far from power. Why? In the field of political opinion they are more driven by fashion, a gang mentality, and the desire to pose about moral and political questions all of which exacerbate cognitive biases, encourage groupthink, and reduce accuracy. Those on average incomes are less likely to express political views to send signals; political views are much less important for signalling to one’s immediate in-group when you are on 20k a year. The former tend to see such questions in more general and abstract terms, and are more insulated from immediate worries about money. The latter tend to see such questions in more concrete and specific terms and ask ‘how does this affect me?’. The former live amid the emotional waves that ripple around powerful and tightly linked self-reinforcing networks. These waves rarely permeate the barrier around insiders and touch others.

These factors are deepened by the fact that almost all of those whose job it is to explain politics and campaigns have never been responsible for a complex organisation in general or a campaign in particular, so they are unsuited to understand how politics ripples out from decisions at the centre through dysfunctional bureaucracies to the ground. They almost always exaggerate the extent to which important decisions have been considered carefully by people who know what they are talking about. (The worse educated are actually often helped by their lack of education towards the truth.) They constantly discuss complex systems as though errors can be eradicated instead of asking how quickly errors are adapted to and learned from. This perspective biases them in favour of existing centralised systems that fail continually and against innovations with decentralised systems. They understand little about the challenges faced by small businesses and the lower middle classes.

The more closely involved people are in the media and politics the more they are driven by fashion and the feeling, rarely acknowledged and almost always rationalised, that ‘this is my gang’. Look at all those in SW1 who tweet attacks on Dacre to each other then retweet the praise from their friends, then look at those who attack them. Look at Robert Peston tweeting pictures of the London Eye and Habermas quotes on election night and his opponents ranting about ‘elites’. Both sides are just like football team fans defending their in-group and attacking their out-group enemies. The more they think of themselves as original the more likely they are to be conformist – and conformist within very narrow parameters.  We all fool ourselves but the more educated are particularly overconfident that they are not fooling themselves. They back their gang then fool themselves that they have reached their views by sensible, intelligent, reasoning.

This makes them particularly vulnerable to ‘influence operations’. It also makes them vulnerable to repeated errors about what the sort of people who ignore politics other than for a few weeks before voting time are thinking. It creates something of a paradox: it is almost impossible to get a good feel of public opinion, or of ‘the winning strategy’, by listening to those whose job it is to speculate about it. However often this happens, the lesson is never learned. It is very hard to see how it could change as it is so entangled with our evolved nature.

There is a wonderful passage in Anna Karenina that sums this up, much better than any ‘political scientist’ has done:

Oblonsky never chose his tendencies and opinions any more than he chose the style of his hat or coat. He always wore those which happened to be in fashion. Moving in a certain circle where a desire for some form of mental activity was part of maturity, he was obliged to hold views in the same way he was obliged to wear a hat. If he had a reason for preferring Liberalism to the Conservatism of many in his set, it was not that he considered the liberal outlook more rational but because it corresponded better with his mode of life… The Liberal Party said that marriage was an obsolete tradition which ought to be reformed, and indeed family life gave Oblonsky very little pleasure, forcing him to tell lies and dissemble, which was quite contrary to his nature. The Liberal Party said, or rather assumed, that religion was only a curb on the illiterate, and indeed Oblonsky could not stand through even the shortest church service without aching feet, or understand the point of all that dreadful high-flown talk about the other world when life in this world was really rather pleasant… Liberalism had become a habit with Oblonsky and he enjoyed his newspaper, as he did his after-dinner cigar, for the slight haze it produced in his brain.’

Towards the end of the novel, there is a discussion about the then big issue of Turkish atrocities and the rise of pan-Slavism. The old prince replies to the intellectuals who are talking rubbish about ‘the national feeling’ that they think is ‘sweeping the country’:

‘Yes, all the papers say the same thing. That’s true. So much the same that they are just like frogs before a storm! You can’t hear anything for their croaking.’

Many will reply, ‘Oblonsky is a dilettante, not a serious character, you can’t compare him with people like Robert Peston’. Oblonsky isn’t a dummy, he’s brighter than many of the posh duffers in his club. And also consider Anna’s husband, Karenin – a terrifying reminder that the ‘serious characters’ in politics are really no better than Oblonsky regarding fashion. In politics, just about all of us are some combination of Oblonsky and Karenin. If you think you aren’t, you’re probably fooling yourself. If you’re on TV a lot, you’re almost definitely fooling yourself.

There are many examples of how real Oblonskys, who control practically all important cultural institutions, think. They believed things about Stalin’s regime so outlandish that it is hard to appreciate now. They were more in favour of Britain joining the euro, not because they understood ‘the complexities’ better but because they were suckered into thinking about it as a moral test – are you on the side of the ‘baddies’ or the goodies’? As the BBC Europe editor said to me back then, in similar terms to Matthew Parris about the 2016 referendum, ‘the thing is Dominic, we like foreigners and cappuccinos and we hate racists’. Polls show that better educated people are less likely to have accurate views about the science of evolution and genetics (their desire to send moral signals suckers them into believing fairy tales).

The conformity of the educated is in some ways a good thing – most obviously, a basic consensus about things like not killing one’s domestic opponents that is extremely unusual historically. But it has many bad effects too. There is a collective lack of imagination which makes the system very susceptible to disastrous shocks. They share a narrow set of ideas about how the world works which mistakes their own view as the only possible sensible approach. They are aways writing about how ‘shocking’ things are to them – things that never were as low probability events as they imagine.  They can’t imagine something like Stalin deliberately creating a famine or deliberately murdering millions. They tell themselves that Hitler will be ‘more sensible in power’ and ‘engagement’ is the right path. Western liberals (like Clinton and many pro-euro campaigners) and conservatives (like Bush) talked of relations with Putin as if he is a normal western politician rather than an ex-KGB mafia overlord with views very far from western liberals. They tell each other ‘I can’t imagine President Trump, it just can’t happen’. Many conservatives are now telling themselves that they should not take Trump too literally but that too is a failure of imagination – his character is clear to those unblinded by gang mentality and he will govern in character.

The referendum was a great example of this. Large numbers of people better educated than average – the sort of people who work as producers at the BBC – talked about their vote like this:

‘Farage is racist, he hates gay people and made that comment about foreigners with HIV, he wants to turn the clock back and pull the drawbridge up, I’m not like that, my friends aren’t like that, I am on the other side to people like that, I am tolerant and modern, I will vote IN.’

All over the country sentiments almost identical to this were expressed in large numbers. The idea that millions of graduates voted because they ‘studied the issues’ is laughable to anybody who spent time measuring opinion honestly. Almost none of these people know more about what a Customs Union is than a bricky in Darlington. They did not vote on the basis of thinking hard about the dynamics of EMU or about how Brussels will cope with issues like gene drives. Millions thought – there’s two gangs and I know which one I’m in. Another subset of the better educated feared the short-term economic disruption of a Leave vote would cost them money. They also did not vote on the basis of deep consideration of the issues.

The modern day Oblonsky reads an op-ed about how ‘the CBI warns of the dangers of leaving the Single Market’ and ‘the dangers of racist extremists’ and, having no idea of what ‘the Single Market’ is, jabbers away at their dinner party about how concerned they are about leaving ‘the Single Market’, and a warm haze of knowing one is on the ‘good’ side of the argument envelops the brain.

When it comes to the central issues of the nature of the EU’s trading relationships and what a UK-EU relationship might look like outside the EU, we are dealing with a particularly strong example of this phenomenon. Not only do the Oblonskys not know what they are talking about, neither do almost any of the supposed experts and specialists.

Lots of people said to me ‘when are you going to set out the details of the UK-EU trade relationship if you win?’ What would have been the point of that?! Approximately nobody knows anything about the important details of how the EU works including the MPs who have spent years talking about it and the journalists who cover it – indeed, often those who talk about it most are the most ignorant (and most overconfident). This is still true six months after the vote – imagine how much more true it was in the six months before the vote.

I am not aware of a single MP or political journalist who understands the Single Market – its history, its nature, its dynamics, its legal system, the complex interactions between law, economics, business, history and so on. Cameron, Osborne and Clegg certainly don’t. Neither does Bill Cash. Neither does any head of the CBI. Neither do Jon Snow, Robert Peston, Evan Davis or John Humphreys so they do a rubbish job of exposing politicians’ ignorance.

The number of people who do is tiny. In our campaign there were two – Oliver Lewis and Richard Howell – who understood a large fraction of it and the common misconceptions. They constantly had to explain to MPs, MEPs, and journalists why their ideas were misunderstandings. Maybe there is a business/economics journalist somewhere who really understands it. There are certainly some exceptional lawyers who understand narrow aspects extremely well, though few of these also understand the political and business dimensions. I have spoken to many very successful business people and never met one on either side who understands the Single Market in depth. In the entire campaign I am not aware of a single programme on TV that even tried to delve into these issues seriously (Newsnight was particularly bad, combining smugness and vapidity such as dropping Evan Davis by helicopter on an offshore platform to babble about ‘sovereignty’ trying to make the Leave side look like a bunch of weirdo cranks). British elites handed over power to the Monnet-Delors project with barely one-in-a-thousand understanding in detail why, what it involved, and its likely evolution (and that  one-in-a-thousand almost all concluded that the public could not be trusted to know the truth – I’ll explore another time the ideas of this tiny group).

Further, it was clear that Cameron/Osborne intended to run a campaign based on hysterical warnings and bogus arguments/figures while ignoring the big questions about how the EU works and its trajectory. No10 tried to turn the whole complex issue into a question about whether the economy would grow a little bit slower over the next few years – a trivial issue relative to the significance of the overall question. They are not a duo who have ever engaged the public on a serious matter in a serious way. Their brains don’t work like that. They formed early habits of looking at everything through a very narrow prism of SW1 conventional political wisdom. Given this, the way the media works, how outnumbered we were among the influential broadcast media, and the way in which the media (inevitably to some extent) takes its lead from No10, why would I have tried to run a campaign based on educating normal people to a far higher level than the professionals and ‘experts’ who were fighting and covering the campaign? It would have been impossible to get even two sensible MPs to explain the same complex argument about such things on TV without cocking it up – it was hard enough to get people to say ‘let’s spend our money on our priorities’ without days of arguing. (If the vote had happened in 2017 and we’d had all that time to build sensibly more could have been done.)

We did try to get the media to focus on deeper questions of how the EU is run, its problems, its evolution and so on. We knew from the research that the more coverage of the EU, its powers, its record, its plans and so on the better for us. We had little to fear from serious policy discussion and much to gain. But we largely failed. (A big speech from Gove was turned by the Financial Times – yes, the FT that bemoaned the ‘low quality debate’ – into a story about whether he had ‘gaffed’ by mentioning Albania, though in plastering ‘Albania’ all over the place the FT accidentally helped us.) No10 calls up the BBC and says, ‘we’ve got a business letter tomorrow with dozens of household companies warning of Armageddon.’ If we published something worthy on the Eurozone’s debt and demographic nightmare, the structural problems of the Eurozone and implications of the Five Presidents’ Report, how far did this get? ‘Sounds boring. Who’s fronting it? Got any new names? Any chance of Boris putting the boot into Dave and George?’, is the first question from the BBC TV producer who has no interest in ‘the arguments’.

It was not in our power to change basics of how the media works. We therefore  twisted them to our advantage to hack the system.

Hack the medium, hack the message: ‘the alternative government’ launches Sunday 29 May

The media is obsessed with process and the snakes and ladders of careers. Many hacks said to me words to the effect: ‘I don’t care about the issues, I care about whether Cameron will still be PM at the end of the year.’ We could not match No10 in the golden currency of ‘names’. But we could give the media an even more valuable currency – a leadership story. When Boris and Gove decided to go for it after 29 May  immigration numbers, we launched the story of ‘the alternative government’.

The media were understandably obsessed with this story so we served it up to them in such a way that they also had to cover our message. For 10 days, we dominated the news with a set of stories on the Australian points system, VAT on fuel, Turkey, the NHS and so on all based on ‘it’s safer to take back control’. Broadcasters lapped it up – even ITV News which barely pretended to be impartial was useful.

What did the public hear? They heard that prominent Conservatives, particularly Boris and Gove, did not trust Cameron’s promises or warnings and that there was an alternative path – we could ‘take back control’, have ‘an Australian style immigration system’, and ‘spend our money on our priorities like the NHS’. In an environment in which the central arguments concerning trade and the economy were incomprehensible to the ‘experts’ themselves and the history and dynamics of the EU either unknown to or suppressed by broadcasters, people chose between two simple stories. Vote Leave’s was more psychologically compelling, given the three powerful forces at work and No10’s errors.

(NB. Whoever leaked the Hilary email story was probably doing something similar. This played into the media obsession with scandal and process such that they spent a ridiculous amount of time on it despite probably 80% of them wanting Hilary to win. It shows how powerfully the media is in the grip of dynamics they rarely reflect on themselves. Putin’s communication maestro, Surkov, uses these sorts of tricks all the time. Cf. Peter Pomerantsev’s great book, a must read for any MP before they pontificate on Putin’s mafia government.)

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The political media and how to improve it

High prestige pundits and editors yield great power over the stories told (and have far more power over politicians like Cameron, unfortunately, than they realise) but the field is not based on real expertise. Fields dominated by real expertise are distinguished by two features: 1) there is enough informational structure in the environment such that reliable predictions are possible despite complexity and 2) there is effective feedback so learning is possible.

Neither condition applies generally to politics or the political media. In the most rigorous studies done, it has been shown that in general political experts are little better than the proverbial dart throwing chimp and that those most confident in their big picture views and are most often on TV  – people like Robert Peston, Jon Snow, and Evan Davis – are the least accurate political ‘experts’ (cf. HERE).

We know that cognitive diversity is vital for political accuracy yet almost all political institutions and the media – including the dominant people at Newsnight, the Economist, the FT, and Parliament – are actually remarkably homogenous, as discussed above, and they herd around very similar ideas about how the world works. Scientists and entrepreneurs in particular are almost totally excluded from political influence.

There is no structure to hold them to account either internally or externally so, like anyone when not forced to be rigorous, they fool themselves. It is normal to write month after month that the IN campaign cannot lose because of XYZ then just as confidently and authoritatively explain why IN lost without any intermediate step of identifying and explaining errors.

Despite the rise of social media most people get most of their news from TV. TV coverage of politics rarely illuminates much because there is no clear way to decide who is right about anything. The format makes it almost impossible for any useful discussion to happen. Interviewers, politicians, and pundits talk past each other with no clarity about assumptions. Questions are vague, often meaningless, posed by interviewers who rarely have more than a thin bluffer’s understanding of any policy issue and the same is usually true of those answering; the more famous the interviewer, the less likely it is they know anything about, say, education policy and like David Cameron they are bluffing. (As soon as a story is deemed ‘political’ it is taken out of the hands of specialists (who are very rarely actually specialists anyway) and given to ‘political’ hacks who have no idea of the policy.) Most of those professionally involved are much more interested in the ‘horse race’ political dimension than the policy. They obsess on process and scandal but most people have no interest in the process or ‘scandals’  because they assume ‘they’re all dodgy in some way’. Nobody tries to make predictions that can be checked and the shows don’t take what is said seriously enough to catalogue it. Simplistic stories compete so political analysis is dominated by endless false dichotomies.

Those making the shows do not understand how people learn so the dead format recycles grim clichés like Evan Davis saying ‘… economy down the plug hole’, while filming an actual plug hole, or Nick Robinson saying ‘… will the economy take off’ standing in front of a plane actually taking off (both of these have happened). Every night the News contains reports that are a mix of incomprehensible, facile, and boring to millions while also usually at best simplistic and often just wrong when it comes to policy / issues. The possibilities of the medium are largely ignored.

Insiders think of the masses as being irrational in paying so little attention to political debate. I think they are rational. If you want to understand politics you should read serious things and invest time and effort in researching public opinion. You should particularly make an effort to invert your point of view and consider opinions very different to your own. Time spent watching/listening to shows like Newsnight and Today is not just wasted – it is actively distorting reality and making you less informed. I often meet people who are cleverer than those in politics and successful but they have deluded views about politics because they pay too much attention to political analysis. Overall, unless you are professionally involved in politics you will be better off if you stop >95% active reading of political analysis. You will miss occasional worthwhile things but the effort of sorting them is not worth it. If something is genuinely very good / unusual and you have avoided isolating yourself in an echo chamber that insulates you from opinions very different to your own then someone reliable will send it to you. Even if you are professionally involved in politics I would do roughly the same. Extreme focus on important things you can control will repay far far more than time spent reading speculation about things you can’t control.

I read very little punditry during the campaign – just enough to preserve a sense of the gaps between the ‘croaking frogs’ and the real world. If I’d had less infighting to deal with I’d have read even less as I could have been less concerned about tracking certain things. In my entire time in the DfE (three years) I never listened to Today once (I listened to a handful of interviews on the web). I focused on managing priorities and saying ‘No, stop, that’s a waste of time’ every day.

This situation is particularly ironic because the media industry is in a panic about the internet, falling ad revenues and profits, the collapse of print journalism and so on.

A better way…

There is a better way.

Example 1. Shows should require precise quantitative predictions about well-formed questions as Superforecasters do. Newspapers should do the same when interviewing people. The next step is using this process to push people towards admitting conditional errors like ‘if I am proved wrong about X by date Y then I will admit I was wrong to claim Z’. If political shows pushed their guests to do this and kept track of the predictions it could have a big positive effect. (Next time they come on you can flash up their record on a screen so the public can see how often they are right.) It is vital to change incentives so people are encouraged to admit errors and learn instead of fooling themselves constantly. For those who refuse it would be easy to develop a protocol that categorises their vague comments and puts numbers on them. This will push them to ‘correct the record’.

Example 2. Rip up the format for political shows and base broadcasts on a) an empirical assessment of what people actually know and b) the science of how people really learn and how best to communicate. Instead of the tedious low-information interviews, imagine what could be done if one had a mix of artists, scientists, and policy specialists trying really hard to use the possibilities of film to explain things, then used cutting edge data science to test how effective they were as part of a learning cycle driving higher quality. A news broadcast now contains much less  information content and much higher noise than reading. The only way to improve this is experimenting with formats in a scientific way. Doing this would force those making the news to think more about policy and the audience would be much more engaged. People are interested in policy and ‘how X will affect me, my family, and my community’. It would also obviously require a lot of changes in the media but this is coming anyway because existing business models are blowing up.

Example 3. Pay for this partly by firing most of your political commentators like Dan Hodges. Broadcasters, fire 90% of your political correspondents. They are a waste of money. Hire a much smaller number of much better people with radically different skills and backgrounds and a different focus. (By doing #1 you will soon see who is more/less accurate so you’ll have a good benchmark.)

Together these changes could improve the quality by a factor of x10 or more. The same principle of focusing on precise quantitative predictions about well-formed questions could also be used to improve policy making and management of bureaucracies by developing clusters of well-formed questions that ‘surround’ a vaguer big question that is not so susceptible to measurement.

For example, break down ‘will Britain leaving the EU be a success?‘ into dozens of simpler more precise questions that can be quantified and which together give a useful part of an overall answer. This process could be put on a prediction platform for little money and dramatically improve the quality of decisions. The Superforecasters new consultancy could do this pretty simply with little help and not much money.

As usual in systems that are failing, the youngest people understand the problems and possibilities best while the most senior / prestigious figures can’t think of anything to do other than get overpaid for what they’ve always done. If you run a big media company, you should replace the expensive old schoolers like Jon Snow with  younger, cheaper, and brighter new schoolers with an extreme focus on the public, not SW1.

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An example of a simple, powerful media story that is wrong and contributed to forecasting errors on Brexit – ‘the centre ground’

One of the most misleading stories in politics is the story of ‘the centre ground’. In this story people’s views are distributed on an X-axis with ‘extreme left’ at one end, ‘extreme right’ at the other end, and ‘the centre ground’ in the middle. People in ‘the centre’ are ‘moderate’. ‘Extremists’ are always ‘lurching’ while ‘sensible moderates’ are urged to ‘occupy the centre’.

This story is one of the dominant features of political discussion and the basis for endless interviews, columns, and attempts at political ‘strategy’. The story is deeply flawed and where it is not trivially true it is deeply misleading.

Swing voters who decide elections – both those who swing between Conservative/Labour and those who swing between IN/OUT – do not think like this. They support much tougher policies on violent crime than most Tory MPs AND much higher taxes on the rich than Blair, Brown, and Miliband. They support much tougher anti-terrorism laws than most Tory MPs AND they support much tougher action on white collar criminals and executive pay than Blair, Brown, and Miliband.

One of the key delusions that ‘the centre ground’ caused in SW1 concerned immigration. Most people convinced themselves that ‘swing voters’ must have a ‘moderate’ and ‘centre ground’ view between Farage and Corbyn. Wrong. About 80% of the country including almost all swing voters agreed with UKIP that immigration was out of control and something like an Australian points system was a good idea. This was true across party lines.

This was brought home to me very starkly one day. I was conducting focus groups of Conservative voters. I talked with them about immigration for 20 minutes (all focus groups now start with immigration and tend to revert to it within two minutes unless you stop them). We then moved onto the economy. After two minutes of listening I was puzzled and said – who did you vote for? Labour they all said. An admin error by the company meant that I had been talking to core Labour voters, not core Tory voters.  On the subject of immigration, these working class / lower middle class people were practically indistinguishable from all the Tories and UKIP people I had been talking to.

The media tried to categorise Vote Leave as ‘right wing’ while Tory MPs and Farage’s gang were screaming at me about our championing the NHS and our attacks on the indefensible pay of FTSE CEOs. SW1 did not understand our appeal but the crucial voters did because they do not think as the ‘experts’ think they think. We tried to speak to a majority in the country. Cameron and Osborne have never won even 40%. They approached it as they did previous battles but this greatly limited their appeal. Most UKIP and Tory voters (rather than MPs/insiders) agreed with us on the NHS and executive pay while also agreeing with us on the need to take back control of immigration policy from a system that has obviously failed. Our campaign was neither Left nor Right in the eyes of the crucial audience.

The media made a similar mistake with Trump. Trump did lots of things wrong and the post facto re-branding of his campaign as ‘brilliant’ is very silly. BUT he had a national message the core of which appealed to a big majority and which defied categorisation as Left/Right. Again the media do not realise this – they label it, like Vote Leave, as ‘populist right’ (abetted by some charlatan academics). But the reason why it is successful is exactly because it is not a simple right-wing message.

It doesn’t occur to SW1 and the media that outside London their general outlook is seen as extreme. Have an immigration policy that guarantees free movement rights even for murderers, so we cannot deport them or keep them locked up after they are released? Extreme. Have open doors to the EU and don’t build the infrastructure needed? Extreme. Take violent thugs who kick women down stairs on CCTV, there is no doubt about their identity, and either don’t send them to jail or they’re out in a few months? Extreme. Have a set of policies that stops you dealing with the likes of ‘the guy with the hook’ for over a decade while still giving benefits to his family? Extreme. Ignore warnings about the dangers of financial derivatives, including from the most successful investor in the history of the world, and just keep pocketing the taxes from the banks and spending your time on trivia rather than possible disasters? Extreme. Make us – living on average wages without all your lucky advantages – pay for your bailouts while you keep getting raises and bonuses? Extreme and stupid – and contemptible.

These views are held across educational lines, across party lines, and across class lines. Cameron, Blair, and Evan Davis agree about lots of these things and tell people constantly why they are wrong to think differently but to millions they are the extremists.

(This is not a post facto rationalisation. I wrote about the centre ground and the EU in 2014 HERE.)

*

Why I got involved and my role

Winning the referendum against Cameron was not the way I wanted things to happen. I thought the chances of winning a referendum against a PM on the other side, with all the possibilities for him to mobilise the system behind IN, were low. Many prominent Eurosceptics (not all) lobbied for it out of a combination of self-promotion and not knowing how to solve the real problem – what should the UK-EU relationship be? The referendum was very useful for many Out-ers: it provided a much simpler political focus than figuring out a complex positive agenda, removed the need for difficult thinking and action, and gave people a chance to pose on the side of ‘democracy’. I thought it foolish to push for a referendum while simultaneously not building a serious movement to win it. (I had tried to start building such a movement in 2004 after the euro battle was clearly won but could not persuade crucial people so decided to drop the issue for a while.) Romantic long shots are rarely wise in politics particularly if there is a better path.

I thought it wiser and safer to wait for Cameron to go then try to capture the Tory leadership and change the UK-EU relationship from Downing Street with someone who actually wanted to solve the problems (Cameron’s best friends would not claim that he wanted to spend his time trying to solve these deep problems, he wanted not to think about the EU and got into an existential battle he never wanted). If you are going to have a referendum, then have it when controlling the institutions and when you can set the agenda. A British PM could invite the EU to evolve such as to include a) those in the euro, Single Market and ‘free movement’, and b) those outside some or all of those three but with free trade and friendly cooperation between all. The chances are low that there would have been support for fundamental change but then a divorce could have happened after a serious clarifying debate which would have occurred ~2018-25, including the Eurozone countries figuring out what they would do. This would have been a much better way to proceed than the charade of Cameron’s ‘renegotiation’. Either Europe would have embraced a new and more open architecture (unlikely) or the Government would have won a Leave referendum with 60-70% and prompted a lot of clarifying thought across Europe.

I also thought it foolish of Cameron to cave into the pressure and promise a referendum in 2013. So did Gove and Osborne both of whom told Cameron not to do it. He mistakenly thought it would take the wind out of UKIP’s sails and did not understand why it would actually boost UKIP and Farage. (This was not hard to foresee and I suspect part of the problem was that Cameron did not appreciate that him promising a referendum would be thought by most as just a typical pre-election lie.) The idea that there was an irresistible force for a referendum is pushed by Farage’s and Cameron’s supporters. They are both wrong. The country supported one but without any passion outside the small fraction who had long been passionate about it. Most Tory MPs did not want it. Most Tory donors thought the timing was wrong and wanted a focus on stopping Miliband who they feared. Those MPs who did want it could mostly have been bought off or distracted in other ways – a mix of some policy, gongs, bribes, and so on in the usual fashion. Putting a date on the vote was particularly mistaken – it would have been far better to leave it open-ended ‘in the next Parliament’.

Once the election happened there was a sudden panic among OUT-ers. UKIP was an organisational disaster. There was no national campaign prepared. There were many tiny groups who often hated each other more than they wanted to win and were conditioned to expect failure and defeat. There was an abundance of people who thought that the campaign was quite simple – put me on TV, they thought, and the nation will appreciate my natural leadership. There was practically nothing of what was actually needed. Many quickly flipped into panic mode assuming the vote was unwinnable.

Having opposed the push for a referendum, I was faced with an uncomfortable choice in May 2015. Either keep out of politics, refuse to help, and then feel miserable about the tragicomic campaign, or re-engage with people I did not want to work with, feel miserable about the tragicomic campaign, and in almost every way make my life worse. In many ways irrationally, I chose the latter. My thinking was something like this: the chance of changing the whole political system (more profoundly than in a normal election) comes along very rarely, the chaos of the eurosceptics and the complacency of Cameron creates a very slim bridge to seize control and do it, a small chance of very high impact is worth the gamble. About a month or so later my wife was pregnant. If the timing had been slightly different I might well have stayed retired.

Why do it?

I thought that Leaving would improve the probability of 1) Britain contributing positively to the world and 2) minimising dangers. I thought it would:

  1. minimise Britain’s exposure to the problems caused by the EU;
  2. improve the probability that others in Europe would change course before more big crises hit, e.g. by limiting free movement which is the biggest threat to continued free trade;
  3. require and therefore hopefully spark big changes in the fundamental wiring of UK government including an extremely strong intelligent focus on making Britain the best place in the world for science and education;
  4. improve the probability of building new institutions for international cooperation to minimise the probability of disasters.

The foundation problem with the EU was best summarised by the brilliant physicist David Deutsch, the man who extended Alan Turing’s 1936 paper on computation into the realm of quantum mechanics. Deutsch said:

‘The EU is incompatible with Britain’s more advanced political culture. I’m voting Leave… [E]rror correction is the basic issue, and I can’t foresee the EU improving much in this respect… [P]reserving the institutions of error correction is more important than any policy… Whether errors can be corrected without violence is not a “concern” but a condition for successfully addressing concerns.’

Healthy and effective systems like our immune system and the English common law allow constant and rapid error-correction. Unhealthy and ineffective systems like the EU and modern Whitehall departments block error-correction. They are extremely centralised and hierarchical therefore information processing is blocked and problems are not solved. In politics this often leads to disasters when more and more resources are devoted to reinforcing failure. NB. This most fundamental question played effectively no role in the debate.

This fundamental problem generates its other problems. It arises because of how Monnet and Delors created its institutions deliberately in opposition to the Anglo-American system they bitterly opposed. The Foreign Office romantic delusion of ‘influence’ was peddled by every PM since Thatcher. Every one left office having demonstrated how empty the hope is. True influence comes from demonstrating success – not sitting in meetings for forty years in an institution that is programmed on principles that guarantee worse error-correction than the evolved institutions  of the Anglo-American system.

I will go into the problems of the EU another time. I will just make one important point here.

I thought very strongly that 1) a return to 1930s protectionism would be disastrous, 2) the fastest route to this is continuing with no democratic control over immigration or  human rights policies for terrorists and other serious criminals, therefore 3) the best practical policy is to reduce (for a while) unskilled immigration and increase high skills immigration particularly those with very hard skills in maths, physics and computer science, 4) this requires getting out of the EU, 5) hopefully it will prod the rest of Europe to limit immigration and therefore limit the extremist forces that otherwise will try to rip down free trade.

One of our campaign’s biggest failures was to get even SW1 to think seriously about this, never mind millions of voters. Instead the false idea spread and is still dominant that if you are on the side of free trade, think controlled immigration generally a positive force, and want more international cooperation rather than a return to competing nation states then you must support the EU. I think this error is caused by the moral signalling and gang mentality described above.

What was my role?

My role mainly involved:

a) trying to suppress/divert/overcome internal coalition warfare to a level where about ten crucial people were protected enough to do their jobs,

b) building the team,

c) management,

d) taking a small number of important decisions about policy, message, money, and the machine,

e) providing clear focus and priorities, including the vital job that nobody likes of saying ‘no’ to hundreds of people (thus making (a) harder), and

f) dealing with big problems.

The media tends to suggest my role was mainly talking to them. This is wrong. The same happened with my role in the DfE. In both projects my main role was management. Serious management means extreme focus and this requires saying No an awful lot. Contrary to the media story, I dislike confrontation and rows like most people but I am very strongly motivated by doing things in a certain way and am not motivated by people in SW1 liking me. This is often confused with having a personality that likes fighting with people. One of the basic reasons so much in politics is mismanaged is that so often those responsible are more interested in social relations than in results and unlike in other more successful fields the incentives are not structured to control this instinct.

Many have written that I got involved with this because of ‘hate’ or ‘loathing’ for Cameron. Wrong. I do not hate Cameron. I do not respect him, which is different. I thought that he was in politics for bad reasons – essentially because he was someone who wanted ‘To Be’, not someone who wanted ‘To Do’ (see the Colonel Boyd speech) and his priority was himself and a small gang, not the public. I also thought Cameron was mostly (not all) bad at the job, despite having some of the  necessary temperamental characteristics, and was flattered by having Brown then Miliband as opponents. I didn’t object to him blocking me from Government in 2010. He was entitled not to hire someone who did not take him seriously and ignored the orders of his Chief of Staff.

I spent a few years of my life (1999-2002) trying to stop Blair on the euro before anyone had heard of Cameron. In 2004 I co-founded the campaign that won the referendum on the North East Regional Assembly 80-20 as a training exercise for a possible future EU referendum. My motivation was the issue itself – not personal antipathy for Cameron or anybody else. I’ve never been a party person. I’m not Tory, libertarian, ‘populist’ or anything else. I follow projects I think are worthwhile.

Farage’s motley crew claim that I did this campaign in order to lose it deliberately then get a job in No 10 with Cameron. It is pointless to discuss this theory though the fact that they understood so little about the political environment, and struggled to use Google, was an important fact.

I am not clever, I have a hopeless memory, and have almost no proper ‘circle of competence’. I made lots of mistakes in the campaign. I have had success in building and managing teams. This success has not relied on a single original insight of any kind. It comes from applying what Charlie Munger calls unrecognised simplicities of effective action that one can see implemented by successful people/organisations.

Effective because they work reliably, simple enough that even I could implement them, and ‘unrecognised’ because they are hiding in plain sight but are rarely stolen and used. I found 10-15 highly motivated people who knew what they were doing and largely left them to get on with it while stopping people who did not know what they were doing interfering with them, we worked out a psychologically compelling simple story, and we applied some simple management principles that I will write about another time. It is hard to overstate the relative importance in campaigns of message over resources. Our success is an extreme example given the huge imbalance in forces on either side. In many ways Trump’s victory has little resemblance to what we did but in this respect he is another example.

We also got lucky.

*

I will post a number of blogs of the referendum to try to answer some basic questions including:

What were the main political, operational, financial/budgetary, and data/digital lessons from the campaign?

What worked and did not work?

How confident can we be about these judgements?

There is a natural set of categories and I will post links to blogs below:

  • Some basic numbers that summarise important elements.
  • Strategy, message, polls.
  • Policy.
  • Data and digital.

On data science, digital marketing, canvassing software made available for download. (NB. There has been some confusion about this blog. The VICS system is a web-based canvassing tool, the first proper one that works in the UK – it was one component of our overall data science approach and should not be equated with it. It is not a data science tool – it provided data to the data science team.)

  • The ground campaign.
  • The media.
  • Internal politics and the infighting.
  • Dynamics that affect ‘what next’.
  • The rules: how could they be improved to make future votes serve the public better?

Please leave comments and corrections below. I am happy to approve hostile comments if they have substance and will moderate comments to avoid putting sensible people off reading them.

On the referendum #20: the campaign, physics and data science – Vote Leave’s ‘Voter Intention Collection System’ (VICS) now available for all

‘If you don’t get this elementary, but mildly unnatural, mathematics of elementary probability into your repertoire, then you go through a long life like a one-legged man in an ass-kicking contest. You’re giving a huge advantage to everybody else. One of the advantages of a fellow like Buffett … is that he automatically thinks in terms of decision trees and the elementary math of permutations and combinations… It’s not that hard to learn. What is hard is to get so you use it routinely almost everyday of your life. The Fermat/Pascal system is dramatically consonant with the way that the world works. And it’s fundamental truth. So you simply have to have the technique…

‘One of the things that influenced me greatly was studying physics… If I were running the world, people who are qualified to do physics would not be allowed to elect out of taking it. I think that even people who aren’t [expecting to] go near physics and engineering learn a thinking system in physics that is not learned so well anywhere else… The tradition of always looking for the answer in the most fundamental way available – that is a great tradition.’ Charlie Munger, Warren Buffet’s partner.

During the ten week official campaign the implied probability from Betfair odds of IN winning ranged between 60-83% (rarely below 66%) and the probability of OUT winning ranged between 17-40% (rarely above 33%). One of the reasons why so few in London saw the result coming was that the use by campaigns of data is hard to track even if you know what to look for and few in politics or the media know what to look for yet. Almost all of Vote Leave’s digital communication and data science was invisible even if you read every single news story or column ever produced in the campaign or any of the books so far published (written pre-Shipman’s book).

Today we have made a software product available for download – Vote Leave’s ‘Voter Intention Collection System’ (VICS) – click HERE. It was named after Victoria Woodcock, Operations Director, known as Vics, who was the most indispensable person in the campaign. If she’d gone under a bus, Remain would have won. When comparing many things in life the difference between average and best is say 30% but some people are 50 times more effective than others. She is one of them. She had ‘meetings in her head’ as people said of Steve Wozniak. If she had been Cameron’s chief of staff instead of Llewellyn and Paul Stephenson had been director of communications instead of Oliver and he’d listened to them, then other things being equal Cameron would still be on the No10 sofa with a glass of red and a James Bond flick. They were the operational/management and communications foundation of the campaign. Over and over again, those two – along with others, often very junior – saved us from the consequences of my mistakes and ignorance.

Among the many brilliant things Vics did was manage the creation of VICS. When we started the campaign I had many meetings on the subject of canvassing software. Amazingly there was essentially no web-based canvassing software system for the UK that allowed live use and live monitoring. There have been many attempts by political parties and others to build such systems. All failed, expensively and often disastrously.

Unfortunately, early on (summer 2015) Richard Murphy was hired to manage the ground campaign. He wanted to use an old rubbish system that assumed the internet did not exist. This was one of the factors behind his departure and he decided to throw in his lot with Farage et al. He then inflicted this rubbish system on Grassroots Out which is one of the reasons why it was an organisational/management disaster and let down its volunteers. After Vote Leave won the official designation, many GO activists defected, against official instructions from Farage, and plugged into VICS. Once Murphy was replaced by Stephen Parkinson (now in No10) and Nick Varley, the ground campaign took off.

We created new software. This was a gamble but the whole campaign was a huge gamble and we had to take many calculated risks. One of our central ideas was that the campaign had to do things in the field of data that have never been done before. This included a) integrating data from social media, online advertising, websites, apps, canvassing, direct mail, polls, online fundraising, activist feedback, and some new things we tried such as a new way to do polling (about which I will write another time) and b) having experts in physics and machine learning do proper data science in the way only they can – i.e. far beyond the normal skills applied in political campaigns. We were the first campaign in the UK to put almost all our money into digital communication then have it partly controlled by people whose normal work was subjects like quantum information (combined with political input from Paul Stephenson and Henry de Zoete, and digital specialists AIQ). We could only do this properly if we had proper canvassing software. We built it partly in-house and partly using an external engineer who we sat in our office for months.

Many bigshot traditional advertising characters told us we were making a huge error. They were wrong. It is one of the reasons we won. We outperformed the IN campaign on data despite them starting with vast mounts of data while we started with almost zero, they had support from political parties while we did not, they had early access to the electoral roll while we did not, and they had the Crosby/Messina data and models from the 2015 election while we had to build everything from scratch without even the money to buy standard commercial databases (we found ways to scrape equivalents off the web saving hundreds of thousands of pounds).

If you want to make big improvements in communication, my advice is – hire physicists, not communications people from normal companies and never believe what advertising companies tell you about ‘data’ unless you can independently verify it. Physics, mathematics, and computer science are domains in which there are real experts, unlike macro-economic forecasting which satisfies neither of the necessary conditions – 1) enough structure in the information to enable good predictions, 2) conditions for good fast feedback and learning. Physicists and mathematicians regularly invade other fields but other fields do not invade theirs so we can see which fields are hardest for very talented people. It is no surprise that they can successfully invade politics and devise things that rout those who wrongly think they know what they are doing. Vote Leave paid very close attention to real experts. (The theoretical physicist Steve Hsu has a great blog HERE which often has stuff on this theme, e.g. HERE.)

More important than technology is the mindset – the hard discipline of obeying Richard Feynman’s advice: ‘The most important thing is not to fool yourself and you are the easiest person to fool.’ They were a hard floor on ‘fooling yourself’ and I empowered them to challenge everybody including me. They saved me from many bad decisions even though they had zero experience in politics and they forced me to change how I made important decisions like what got what money. We either operated scientifically or knew we were not, which is itself very useful knowledge. (One of the things they did was review the entire literature to see what reliable studies have been done on ‘what works’ in politics and what numbers are reliable.) Charlie Munger is one half of the most successful investment partnership in world history. He advises people – hire physicists. It works and the real prize is not the technology but a culture of making decisions in a rational way and systematically avoiding normal ways of fooling yourself as much as possible. This is very far from normal politics.

(One of the many ways in which Whitehall and Downing Street should be revolutionised is to integrate physicist-dominated data science in decision-making. There are really vast improvements possible in Government that could save hundreds of billions and avoid many disasters. Leaving the EU also requires the destruction of the normal Whitehall/Downing Street system and the development of new methods. A dysfunctional broken system is hardly likely to achieve the most complex UK government project since beating Nazi Germany, and this realisation is spreading – a subject I will return to.)

In 2015 they said to me: ‘If the polls average 50-50 at the end you will win because of differential turnout and even if the average is slightly behind you could easily win because all the pollsters live in London and hang out with people who will vote IN and can’t imagine you winning so they might easily tweak their polls in a way they think is making them more accurate but is actually fooling themselves and everybody else.’ This is what happened. Almost all the pollsters tweaked their polls and according to Curtice all the tweaks made them less accurate. Good physicists are trained to look for such errors. (I do not mean to imply that on 23 June I was sure we would win. I was not. Nor was I as pessimistic as most on our side. I will write about this later.)

VICS allows data to be input centrally (the electoral roll, which in the UK is a nightmare to gather from all the LAs) and then managed at a local level, whether that be at street level, constituency or wider areas. Security levels can be set centrally to ensure that no-one can access the whole database. During the campaign we used VICS to upload data models which predicted where we thought Leave voters were likely to be so that we could focus our canvassing efforts, which was important given limited time and resources on the ground. The model produced star ratings so that local teams could target the streets more likely to contain Leave voters.

Data flowed in on the ground and was then analysed by the data science team and integrated with all the other data streaming in. Data models helped us target the ground campaign resources and in turn data from the ground campaign helped test and refine the models in a learning cycle – i.e. VICS was not only useful to the ground campaign but also helped improve the models used for other things. (This was the point of our £50 million prize for predicting the results of the European football championships, which gathered data from people who usually ignore politics – I’m still frustrated we couldn’t persuade someone to insure a £350 million prize which is what I wanted to do.) In the official 10 week campaign we served about one billion targeted digital adverts, mostly via Facebook and strongly weighted to the period around postal voting and the last 10 days of the campaign. We ran many different versions of ads, tested them, dropped the less effective and reinforced the most effective in a constant iterative process. We combined this feedback with polls (conventional and unconventional) and focus groups to get an overall sense of what was getting through. The models honed by VICS also were used to produce dozens of different versions of the referendum address (46 million leaflets) and we tweaked the language and look according to the most reliable experiments done in the world (e.g. hence our very plain unbranded ‘The Facts’ leaflet which the other side tested, found very effective, and tried to copy). I will blog more about this.

These canvassing events represented 80-90% of our ground effort in the last few months, hence some of the reports by political scientists derived from Events pages on the campaign websites, which did not include canvassing sessions, are completely misleading about what actually happened (this includes M Goodwin who is badly confused and confusing, and kept telling the media duff information after he was told it was duff). There was also a big disinformation campaign by Farage’s gang, including Bone and Pursglove, who told the media ‘Vote Leave has no interest in the ground campaign’. This was the opposite of the truth. By the last 10 weeks we had over 12,000 people doing things every week (we had many more volunteers than this but the 12,000 were regularly active). When Farage came to see me for the last time (as always fixated only on his role in the debates and not the actual campaign which he was sure was lost) he said that he had 7,000 activists who actually did anything. He was stunned when I said that we had over 12,000. I think Farage et al believe their own spin on this subject and were deluded not lying. (Obviously there was a lot of overlap between these two figures.) These volunteers delivered about 70 million leaflets out of a total ~125 million that were delivered one way or another.

While there were some fantastic MPs who made huge efforts on the ground – e.g. Anne Marie Trevelyan – it was interesting how many MPs, nominally very committed to Leave, did nothing useful in their areas nor had any interest in ground campaigning and data. Many were far more interested in trying to get on TV and yapping to hacks than in gathering useful data, including prominent MPs on our Board and Campaign Committee, some of whom contributed ZERO useful data in the entire campaign. Some spent much of the campaign having boozy lunches with Farage gossiping about what would happen after we lost. Because so many of them proved untrustworthy and leaked everything I kept the data science team far from prying eyes – when in the office, if asked what they did they replied ‘oh I’m just a junior web guy’. It would have been better if we could have shared more but this was impossible given some of the characters.

VICS is the first of its kind in the UK and provided new opportunities. It is, of course, far from ideal. It was developed very quickly, we had to cut many corners, and it could be improved on. But it worked. Many on the ground, victims of previous such attempts, assumed it would blow up under the pressure of GOTV. It did not. It worked smoothly right through peak demand. This was also because we solved the hardware problem by giving it to Rackspace which did a great job – they have a system that allows automatic scaling depending on the demand so you don’t have to worry about big surges overwhelming the system.

There were many things we could have done much better. Our biggest obstacle was not the IN campaign and its vast resources but the appalling infighting on our own side driven by all the normal human motivations described in Thucydides – fear, interest, the pursuit of glory and so on. Without this obstacle we would have done far more on digital/data. Having seen what is offered by London’s best communications companies, vast improvements in performance are clearly possible if you hire the right people. A basic problem for people in politics is that approximately none have the hard skills necessary to distinguish great people from charlatans. It was therefore great good fortune that I was friends with our team before the campaign started.

During the campaign many thousands of people donated to Vote Leave. They paid for VICS. Given we spent a lot of money developing it and there is nothing equivalent available on the market and Vote Leave is no more (barring a very improbable event), we thought that we would make VICS available for anybody to use and improve though strictly on the basis that nobody can claim any intellectual property rights over it. It is being made available in the spirit of the open source movement and use of it should be openly acknowledged. Thanks again to the thousands of people who made millions of sacrifices – because of you we won everywhere except London, Scotland and Northern Ireland against the whole Government machine supported by almost every organisation with power and money.

I will write more about the campaign once the first wave of books is published.

PS. Do not believe the rubbish peddled by Farage and the leave.EU team about social media. E.g. a) They boasted publicly that they paid hundreds of thousands of pounds for over half a million Facebook ‘Likes’ without realising that b) Facebook’s algorithms no longer optimised news feeds for Likes (it is optimised for paid advertising). Leave.EU wasted hundreds of thousands just as many big companies spent millions building armies of Likes that were rendered largely irrelevant by Facebook’s algorithmic changes. This is just one of their blunders. Vote Leave put our money into targeted paid adverts, not buying Likes to spin stories to gullible hacks, MPs, and donors. Media organisations should have someone on the political staff who is a specialist in data or have a route to talk to their organisation’s own data science teams to help spot snake oil merchants.

PPS. If you are young, smart, and interested in politics, think very hard before studying politics / ‘political science’ / PPE at university. You will be far better off if you study maths or physics. It will be easy to move into politics later if you want to and you will have more general skills with much wider application and greater market value. PPE does not give such useful skills – indeed, it actually causes huge problems as it encourages people like Cameron and Ed Balls to ‘fool themselves’ and spread bad ideas with lots of confidence and bluffing. You can always read history books later but you won’t always be able to learn maths. If you have these general skills, then you will be much more effective than the PPE-ers you will compete against. In a few years, this will be more obvious as data science will be much more visible. A new interdisciplinary degree is urgently needed to replace PPE for those who want to go into politics. It should include the basics of modelling and involve practical exposure to people who are brilliant at managing large complex organisations.

PPPS. One of the projects that the Gove team did in the DfE was funding the development of a ‘Maths for Presidents’ course, in the same spirit as the great Berkeley course ‘Physics for Presidents’, based on ideas of Fields Medallist Tim Gowers. The statistics of polling would be a good subject for this course. This course could have a big cultural effect over 20 years if it is supported wisely.

My report for Business for Britain on the dynamics of the debate over the EU, and a small but telling process point on the EU

[NB. An op-ed I wrote for the Times on this subject (26/6/14) is added at the bottom of this post.]

My new company, North Wood, was hired by Business for Britain to do some market research on what swing voters think about arguments over the EU. The report is here. I do not work for or speak for BfB. If you want to know their views on things, ask them, and do not interpret what I say as their view or what they say as my view.

Please note that in this report I do not analyse any policy issues concerning the EU or immigration. I have written a lot about policy aspects of the EU (e.g. p.103-33 of my essay touches on EU issues, this blog gives a long view on UK foreign policy) but this report is purely about public opinion and the dynamics of political conflict. If you don’t like the comments reported, don’t get mad with me – ask yourself why people say the same things all over the country, and why their views are different to your views.

A few points on immigration and an EU referendum that are discussed in the Conclusions (p.16ff) and are often misreported / misunderstood….

1. The official OUT campaign does not need to focus on immigration. The main thing it needs to say on immigration is ‘if you are happy with the status quo on immigration, then vote to stay IN’.

2. The OUT campaign has one essential task – to neutralise the fear that leaving may be bad for jobs and living standards. This requires a grassroots movement based on small businesses. If when voting comes on a referendum, people think ‘all the local businesses are voting IN and they say they’ll be firing people and going bust if there’s an OUT vote’, then the IN campaign will win. If people think ‘small businesses are clearly in favour of OUT’, then OUT will win easily. If people think ‘business seems divided’, then OUT should win.

Immigration is now such a powerful dynamic in public opinion that a) no existing political force can stop people being so worried about it and, contra many hacks I speak to, it wouldn’t matter if the Tories and Mail shut up about it – people’s actual experience and conversation with friends, family, and colleagues is the most important thing driving opinion, not the media; b) it is therefore not necessary for the main campaign to focus on it in a referendum (others will anyway) and focusing on it would alienate other crucial parts of the electorate.

There are some other points about immigration and the Conservative Party which are not directly relevant to the EU issue and I do not discuss in the report but which may be of interest.

A. Many Tory MPs think that if Cameron gives more speeches on immigration and stresses ‘the government’s achievements’ this would be a big help for the Party in the next election. This is deluded. Swing voters do do not think the government has achieved anything – they think the government has ‘kept the floodgates open’ and ‘made the problem worse’. (They do not blame Theresa May for it – she is never mentioned spontaneously.) Trying to persuade the public they are wrong is futile. CCHQ couldn’t do it if they spent £50m on TV ads just on this issue.

B. Much of the commentariat, in my opinion, is also wrong on this issue. The reason for the error is a widespread false model of swing voter psychology (cf. p.18) in which people think that swing voters occupy an average point equidistant between a Right pole and a Left pole. Swing voters, however, are more anti-immigration and anti-free market than the centre of gravity in Westminster.

The fundamental problem the Conservative Party has had since 1997 at least is that it is seen as ‘the party of the rich, they don’t care about public services’. This is supported by all serious market research. Another problem that all parties have is that their promises are not believed. This includes Conservative promises on immigration since 1997 which have not been credible. Now, people have four years experience of a Conservative prime minister and they can see that he has not stopped hundreds of thousands entering the country despite promising to do so.

Over the past year or so, the government has tried to project a ‘tough’ message on immigration. The polls have not moved in favour of the Tories. The commentariat then conclude ‘the public don’t like this, it’s too nasty party’ etc. This is wrong. The reason the polls do not move is that nobody believes a word they say! Why would the polls move?!

Before the 2001 and 2005 elections, immigration was less of a worry than it is now and people concluded ‘I don’t believe the Tories promises on immigration and tax and they don’t care about public services because they’re the party of the rich’. Because of the experience of the past four years, they still think the same about the party now. Promises of tax cuts and action on immigration after the next election will not be persuasive because people will think ‘it’s all talk, they’ve had five years and taxes and immigration have gone up’. This does not mean that ‘swing voters don’t really care that much about immigration and lower taxes’ as many pundits will claim. It means the Tories continue to have a disastrous brand, Cameron has confirmed its worst elements (‘party of the rich’ (50p tax) and ‘don’t care about services’ (‘they cut the wrong things because Cameron has bad priorities’)), and the public doesn’t trust promises. (NB. Swing voters do not think the Government has ‘protected’ spending on the NHS and schools.)

Many pundits write about the Tory 2001 and 2005 campaigns as if they were models of brilliant campaigning – ‘they tested X to destruction’, ‘if they didn’t work, what could?’ But the failures of 2001 and 2005 were merely proofs that the Party was led by people who did not understand the country’s priorities or effective political action and the campaigns were very poor (2001 was appalling, 2005 less so). Promises to cut immigration or taxes fail because those making them are not believed and, in 2001 and 2005, because neither issue was as important as public services which Labour led on – not because swing voters are ‘really’ happy with uncontrolled immigration and higher taxes.

A wrong model of swing voter psychology plus false logic about the 2001 and 2005 campaigns has led to false conclusions and false dichotomies about Conservative strategy. So-called ‘traditionalists’ wrongly concluded that if the Party shouts louder on the same subjects it would finally be persuasive. Some (not all) so-called ‘modernisers’ wrongly concluded that promises to cut immigration were unpopular with swing voters. Both sides in this conflict underestimated – and often still underestimate – the general anti-Westminster dynamic.

A small but telling process point about  Whitehall and Europe

A huge amount of what goes into a Cabinet Minister’s box should not be there – it is a measure of the system’s failure (not Private Office’s failure) – so I usually ignored a large amount of what went in MG’s box but now and then I would go through all of it, particularly on a Friday.

One of the things that is most striking is how much of a Cabinet Minister’s box is filled with EU papers. Here the process is simpler than for Clegg’s appalling Home Affairs Committee, where at least there can be disagreements about policy. In order to continue the pretence that Cabinet Government exists, all these EU papers are circulated in the red boxes. Nominally, these are ‘for approval’. They have a little form attached for the Secretary of State to tick. However, because they are EU papers, this ‘approval’ process is pure Potemkin village. If a Cabinet Minister replies saying – ‘I do not approve, this EU rule is stupid and will cost a fortune’ – then someone from the Cabinet Office calls their Private Office and says, ‘Did your Minister get pissed last night, he appears to have withheld approval on this EU regulation.’ If the Private Office replies saying ‘No, the minister actually thinks this is barmy and he is withholding consent’, then Llewellyn calls them to say ‘ahem, old boy, the PM would prefer it if you lie doggo on this one’. In the very rare cases where a Minister is so infuriated that he ignores Llewellyn, then Heywood calls to explain to them that they have no choice but to approve, so please tick your box and send in your form, pronto. Game over.

It’s the sort of thing you read in history books about how a capital city operated just before the regime collapsed. Like many aspects of contemporary Whitehall, if one put it in a satire, nobody would believe it. It also shows how persistent the form of constitutions can be long after the reality has changed. It seemed to me a bad tactic for officials to to do this as it is a weekly reminder of the ministers’ impotence / irrelevance, and if I were a standard official in Cabinet Office I’d probably knock it on the head – out of sight, out of mind. But as I type these words another thought occurs – perhaps they are behaviourists and they think that if they get the Cabinet into the mindset of just ticking things without reading them, then Whitehall’s interests are well served. Maybe that explains why so few ministers ever complain about it. However, I think that it has also polarised people. A few will be confirmed in their view that ‘there is no alternative to the EU, keep the mechanisms hidden’ but there are certainly others who increasingly think ‘this is a joke, we can’t go on like this’. [No, I am not implying anything about MG’s views – I am talking about an observable radicalisation of Tory ministers in general.]

Ps. Whenever you read ‘the CBI said…’, remember they also said 1997-1999 that we HAD to join the euro or else inward investment would flood out. Also, remember that many of the companies who keep the CBI afloat have vital legal interests in Brussels (e.g. BA and landing slots). Remember that many of their members do NOT agree with the leadership. When Business for Sterling polled CBI members in 1999, we discovered that the CBI leadership had been lying about the views of their own members. Within a year, the CBI had fled from the euro battle. The same can be done again…


 

Cameron’s hollow euroscepticism, The Times, 26 June 2014 

[The printed version was very slightly edited.]

Recently I ran focus groups in marginal seats with people who voted for Cameron in 2010 but think they’re unlikely to again in 2015.

They think Cameron ‘cut the wrong things’ and is ‘just for the rich’ (the 50p tax cut was a disaster), Miliband is ‘weak, not a proper leader’, ‘everything’s gone up except my wages’, and ‘I don’t feel a recovery’. They think ‘I’m desperate for change’ but ‘they’re all the same’.

The combination of immigration, benefits, and human rights dominates all discussion of politics and Europe. People think that immigration is ‘out of control’, puts public services under intolerable strain (‘my doctor’s appointment was delayed’), and ‘stupid benefit rules’ allow immigrants to claim ‘without contributing anything’ then ‘they send the money home’ and ‘sometimes claim for kids back home’.

The biggest change in the EU debate since the the euro battle is that people now spontaneously connect the issue of immigration and the EU. The policy that they raise and discuss most is ‘the Australian points system for immigration’ and many realise that membership of the EU makes this impossible. People also repeatedly mention ‘the guy with the hook’, Hamza, who combines immigration, benefits, Europe, and ‘human rights’ in one striking story.

The second strongest argument for leaving is that ‘we can save a fortune and spend that money on the NHS or whatever we want’. They think that the EU’s ‘costs outweigh its benefits’, ‘we stick to the rules while the others cheat them’ and on issue after issue they side with ‘let’s take back control’ over ‘we gain more by sharing power’.

While a fifth of the electorate is strongly pro-EU and a third are strongly hostile, about a third is up for grabs. While most of these people would like to leave, what holds some back is fear: ‘if we leave they’ll shaft us, businesses will close, jobs will be lost’. The Foreign Office’s belief that EU membership brings more global influence cuts no ice.

The focus of any future referendum choice will therefore be: do you fear economic disaster? If the answer is Yes, then they would reluctantly vote to stay. However, if not then the prize of controlling immigration and ‘saving all the cash’ mean that they would vote to leave.

Significantly, people no longer see the EU like the German football team – more advanced and successful than us. The post-2008 euro crisis has changed this long-term factor and provides an opportunity to argue ‘closer integration with the euro basket cases will cost you a fortune’.

Many Tories hoped that a promise of a referendum would swing the election but this is misguided as the pledge is not believed, and the greater the hostility to the EU the greater the disbelief. People believe that ‘Cameron and Miliband want to stay in’ therefore ‘they won’t risk a referendum’, and recent promises are ‘just because UKIP’s on the up and the election is coming’ – ‘just a typical lie’ because ‘nobody will do anything about immigration’. The fact that Cameron won’t threaten to leave confirms that he is ‘not serious’.

If there were to be a renegotiation, the two things they most want are ‘control of immigration’ and ‘send less money’. If the EU remains in control of immigration, renegotiation would be seen as a failure and would make people more likely to vote ‘out’, as renegotiation would raise expectations then increase anger. While the status quo in a referendum usually has a structural advantage, in an EU referendum this advantage could be lost as the ‘out’ campaign could say ‘this is your chance to change immigration policy’.

Cameron hoped that the referendum promise would push the EU issue beyond the election and he would not have to infuriate people by revealing how little he wants to change. Wrong. People have already concluded he doesn’t want to change much. Picking fights over Juncker won’t fool people.

He bungled into a promise he never liked that commits him to something he never wanted to do yet doesn’t even achieve his aim of persuading people to vote for him.

Because his policy lurches in response to pressure, it never solves his problems. His MPs do not trust him and may soon set their own red lines for a new relationship that does require major treaty changes. He rages that his party is making his position untenable. As they say in Moscow, ‘everybody’s right and everybody’s unhappy’.

If Miliband hires a proper chief of staff and campaigns on the message ‘I won’t put up your taxes and you can’t afford another five years of Cameron so vote for change’, Cameron is finished. If Miliband doesn’t, Cameron will soon face an awful dilemma: the country wants more back from Europe than he wants to ask for, or Europe wants to give.

Meanwhile, many ‘eurosceptics’ have defined their goal as winning a dicey and distant referendum. But even if people vote ‘out’, who thinks Cameron could negotiate the details, and who doubts that powerful forces that want us to remain may try to force a second vote?

It is unlikely that we will remove the supremacy of EU law and negotiate a new treaty until there is a prime minister who can articulate inspiring goals in a completely different way to the petulant and hollow euroscepticism of Cameron, who is supported by an unprecedented grassroots movement mobilising small businesses, and who can exploit what they call in Brussels ‘beneficial crises’, just as Monnet exploited them to build the EEC. We cannot conjure leaders from thin air but we can build the movement as we await the crises.